Senior Program Manager, Clinical Trial Operations, USA

Revolutionizing access to medical treatments 

We're on a mission to enable earlier and better access to treatments and improve the lives of patients. Making it possible for anyone to find and access the best possible treatment options, with the click of a button. Bringing together demands and supply in one of the world's largest industries like never before. Our patient centered offering is gaining traction, and with the right team, we can go from helping thousands of patients each year, to millions of patients. Do you aspire to be at the forefront of innovation in healthcare and creating the next health tech unicorn? You’ve come to the right place! 

The opportunity: Senior Program Manager – Clinical Trial Operations 

The aim of our clinical trial recruitment and pre-screening programs is to

(1) increase patients’ and physicians’ clinical trial awareness and understanding,

(2) pre-screen patients to assess their potential clinical trial eligibility, and

(3) provide high-quality patient referrals to clinical trial sites.  

See how myTomorrows’ Patient Pre-screening & Triaging solution can support earlier, better, and more efficient access to clinical trials here: Patient Triaging Solution | myTomorrows. 

As a Senior Program Manager, your main responsibility is to ensure (global) access to clinical trials via smooth-running digital patient recruitment and pre-screening programs. You are the first point of contact for Pharma or Biotech companies related to patient recruitment and pre-screening services and will manage the program. This is done with full operational support from cross-functional medical operations, marketing, legal, product, and engineering departments. 

What you will be doing in this role: 

• Be the primary contact person for internal and external stakeholders for patient recruitment and pre-screening programs that are developed to boost clinical trial recruitment 

• Collaborate internally and with our BioPharma client to ensure a smooth-running program and correct reporting 

• Keep oversight of the program and manage all the ongoing activities and communication 

• Develop strong relations and trust with all stakeholders and keep them up to date on the process/progress of your programs 

• Achieve high customer satisfaction 

• Develop and advise on solutions to tackle operational issues along with relevant subject-matter experts 

• Be responsible for the onboarding and launch of new programs, including overseeing the development of recruitment materials (e.g., clinical trial landing pages with pre-screening questionnaires) 

• Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met 

• Contribute to improving our patient recruitment and pre-screening processes and strategies 

• Support overall myTomorrows program performance and operations, as needed.