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Field Service Engineer - SEMI

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Texas (USA), United States

Offer summary

Qualifications:

Associate Degree in Electronics Engineering or equivalent, Valid Driver's License and Passport, Ability to obtain security clearance, Previous service experience preferred.

Key responsabilities:

  • Travel to customer locations for servicing equipment
  • Troubleshoot and repair analytical X-ray equipment
Rigaku logo
Rigaku Large https://www.rigaku.com/
1001 - 5000 Employees
About Rigaku
Since its inception in 1951, Rigaku has been at the forefront of analytical and industrial instrumentation technology. Today, with hundreds of major innovations to their credit, the Rigaku Group of Companies are world leaders in the fields of general X-ray diffraction (XRD), thin film analysis (XRF, XRD and XRR), X-ray fluorescence spectrometry (TXRF, EDXRF and WDXRF), small angle X-ray scattering (SAXS), protein and small molecule X-ray crystallography, Raman spectroscopy, X-ray optics, semiconductor metrology (TXRF, XRF, XRD and XRR), X-ray sources, computed tomography, nondestructive testing and thermal analysis. With Rigaku's vast understanding of X-ray and its complementary technologies as a foundation, our true strength is seen in an unparalleled willingness to collaborate with customers. By promoting partnerships, dialog, and innovation within the global scientific and industrial communities, Rigaku demonstrates a relentless commitment to providing our client markets with fully integrated solutions. The company and its employees are dedicated to developing and supplying universities, industry, and government labs with the ultimate in customer-focused integrated solutions across a wide variety of disciplines, including structural proteomics, nanoengineering research, general purpose X-ray diffraction (XRD) and spectroscopy (XRF), materials analysis and quality assurance. Whether supplying the tools to create better semiconductor chips, enabling drug discovery, improving production line quality, or exploring the new frontier of nanotechnology, Rigaku products and services lead with innovation. Rigaku employs over 1,400 people worldwide in operations based in Japan, the U.S., Europe and China. We value our people. Our value comes from them. Close collaboration between our users and employees sets the direction and focus of our work, allowing us to address customers' needs and stay close to the market place.
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Job description

Job Details
Level:    Experienced
Job Location:    Boise, ID - Boise, ID
Position Type:    Full Time
Salary Range:    Undisclosed
Travel Percentage:    Road Warrior (Greater Than 50%)
Job Shift:    Any
Job Category:    Installation - Maint - Repair
Description

Rigaku Americas Corporation has a position open for a Field Service Engineer to support our customers in the Semiconductor Metrology Industry. This position will involve the installation; maintenance and repair of Analytical X-ray Equipment, XXR measurement tools, Thin Film measurement tools, Wafer Analyzers, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment and other relate devices. This position requires a large amount of travel Monday thru Friday with the possibility of some weekend and holiday work.


Responsibilities:

  • Based in Boise, Idaho but will travel to customer locations within the USA to service and maintain customer Analytical X-ray Equipment and associated devices, or for Specialized Training
  • Troubleshoot and repair Electronic and Mechanical problems of Analytical X-ray Equipment.
  • Install and modify system software as needed for equipment applications
  • Customer phone assistance for preliminary troubleshooting and diagnostics
  • Perform Customer training on the alignment and use of their Analytical Systems
  • Complete installations of X-ray Generators, Optics, Detections Devices and Cryo systems and the trouble shooting, maintenance and repair of same.
  • Complete and submit a weekly report to the service manager of all customer problems.
  • Complete and submit Service Reports using Rigaku service database on all service work performed
  • Maintain and update Customer Profiles as changes occur to customer equipment
  • Complete and submit weekly expense reports to the service manager
  • Ability to work in a clean room environment.
  • International travel to Rigaku’s factories in Japan and Rigaku Technical Centers in the USA may be required to learn new techniques and service methods associated with Rigaku systems.
Qualifications

Required:

  • Associate Degree in Electronics Engineering (or equivalent training minimum)
  • Valid Driver's License
  • Valid Passport
  • Ability to obtain security clearance to customer and governmental facilities

Preferred:

  • Previous service experience is highly desired
  • Previous Thin Film and Metrology experience would be an asset

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Maintenance TestingMobile X-Ray EquipmentInstaLODCustomer Service TrainingCryogenicsComputer RepairSystem Modification Program/Extended (SMP/E)Mechanical InspectionMetal Detection EquipmentPortable X-RaysOpticsMetrology

Other Skills

  • Troubleshooting (Problem Solving)
  • Detail Oriented
  • Communication
  • Problem Solving
Are you interested?

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