Scheduling Coordinator

At Neighborhood Health Center, you’ll find a kind and rewarding workplace with a fulfilling mission of providing impactful healthcare while striving for health equity. Neighborhood is the largest and longest serving Federally Qualified Health Center (FQHC) in Western New York. Together, we provide high quality care to diverse individuals and families, regardless of ability to pay.

Responsibilities: 

• Under the direction of Supervisor/Manager the scheduling  coordinator is responsible for templating provider’s annual schedules
• Templates schedule changes in EHR that are approved by the department chair. Updates the master calendar with all schedule changes. Emails the scheduling group with all changes. Maintains emails of all time off requests for approval for the clinical schedule to change
• Verifies provider has adequate coverage in Athena  when a time off request is made and advise Supervisor
• With the guidance of the Supervisor/Manager, the scheduling coordinator is responsible for rescheduling patient’s appointments that are affected by any planned PTO/CME request
• Ensures templates are appropriately blocked for all holidays and meetings
• Ensures templates are accurate for site, department, and provider
• Assumes reception duties with excellent customer service: greets visitors and refers them to appropriate staff members, answers phones, and routes calls
• Orders office supplies for all departments as needed utilizing the Google Supply Order form
• Sorts and distributes all mail and packages upon arrival
• Other duties as assigned

Requirements: 

• High School diploma or equivalent with training in clerical skills
• Must be able to read, write and speak the English language.  A second language of Spanish preferred
• Prior experience in provider scheduling and electronic medical records preferred but not required

This position is based primarily our of our Blasdell office with the occasional need to work at our Hamburg office

Compensation:

$21-$23 per hour

Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components

Why Neighborhood?

There are many fantastic benefits to a career at Neighborhood. We offer a kind, diverse, team-based work environment with competitive compensation and potential bonus, as well as comprehensive benefits, including medical, dental, life insurance, 403b match, health savings accounts, generous paid time off and loan forgiveness, if applicable. This position qualifies for one work-from-home day per week after successful completion of 90 day onboarding period. 

Neighborhood Health Center is an equal opportunity employer that is committed to the practice of equity and inclusion.