Field Service Technician – West and South Yorkshire
- Type: Permanent, Full time (Mon-Fri 36.25hrs/pw)
- Location: West Yorkshire and South Yorkshire
At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.
We are seeking an experienced electro/mechanical Field Service Engineer to support our customers in the field.
The purpose of the role is to carry out maintenance and repair of floor-care machines and equipment at customer sites. This includes floor scrubbing machines, industrial vacuums and ride-on driven floor scrubbers. Full training will be given on our products.
Customers are typically supermarkets, office buildings, factories, hospitals, care homes schools and universities etc. Your job is to visit 3-4 sites per day within the West and South Yorkshire regions.
The job requires weekend on-call availability once every 4 weeks. Premium rate overtime is available plus a monthly on-call allowance
JOB TASKS
- Provide efficient and economic maintenance and repair service to Diversey Customers.
- Continuously review performance within area of responsibility, ensuring service delivery timelines are met.
- Ensure planned maintenance is carried out within customer agreed timescales. Alternative dates must be agreed with the Customer.
- Ensure that vehicles, tool kits and spares stock are maintained in good working order and all electrical equipment calibrated and certified to ensure safety and suitability.
- Manage spares stock at agreed working capital targets, reducing where possible without compromising service levels.
- Promote maintenance contracts with customers and maintain Customer relationships.
- Be aware of and pass on all sales leads to sales department.
Required Experience
- City & Guilds or Apprentice trained in either an Elecrical or Mechanical subject
- A background in either mechanical or electrical repair, (such as cars, electrical wheelchairs, fork lift trucks or motorcycle mechanic etc.), or internally company trained technician (for example in white-good or boiler repairs). Other colleagues come from floor cleaning machinery, kitchen and garden-equipment repairs, ex-military mechanics, milling mechanics, roadside assistance, forklift mechanics, and many others.
- Previous experience as Field Service Engineer/Technical customer service is beneficial, but someone who loves to be out and about would also be welcomed.
Benefits Package
- Attractive annual salary
- Overtime payments and call-out allowance
- Bonus scheme
- Company vehicle
- Pension scheme
- Health Care scheme
At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person.
We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable.
Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.
We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.
We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.
Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status
