Job description

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

Your Role

Lead efforts to meet volume, sales growth, and customer profit contribution goals while building lasting partnerships.
Develop and implement thoughtful, customer-centric account plans to ensure business retention and growth, with a focus on technical support and product innovations.
Collaborate with cross-functional teams to manage customer's costs and deliver tailored account strategies that provide superior service and technical solutions.
Analyse customer adhesive potential and stay attuned to competitor activities, leveraging insights to offer the best solutions.
Build strong, trust-based relationships with customers while negotiating favourable pricing and contract terms. Implement strategies that secure long-term business partnerships.
Be part of an international team and coordinate all internal functions with customer teams potentially involving training in Germany at Henkel HQ.
Maintain accurate and up-to-date CRM (ACE-SAP) documentation to ensure seamless communication and understanding of customer needs.
Offer practical technical knowledge for all markets in the territory, helping customers understand the full potential of our products.
Design and manage account plans that align with broader market strategies and objectives.
Be the go-to person for customer needs, using relationship management tools to anticipate trends and build detailed customer profiles.
Take responsibility for the T&E (Travel & Entertainment) budget, ensuring efficient use of resources.
Plan customer visits and travel to maximize time spent with clients and improve productivity.

YOUR SKILLS

Experience in sales, account management, or business development, ideally within the furniture and building industry, with a passion for building strong customer relationships.
Strong negotiation skills and a collaborative mindset, focused on finding mutually beneficial outcomes.
Analytical skills and attention to detail to assess market conditions and customer needs.
Familiarity with CRM systems (ACE-SAP preferred) and sales processes, with a commitment to accuracy and efficiency.
Technical knowledge of adhesives or similar products is an advantage, but a willingness to learn and adapt is essential
A willingness to travel throughout the UK.
An interest in how things are manufactured and supporting customers with on-site advice

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

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