Job description

About the Role

Abnormal Security is seeking an Mid-Market Sales Engineer to join our growing Sales Engineering team. As a Mid-Market Sales Engineer, you will be our customer’s technical contact, and craft strategic business cases to win customers over & help them conquer their most intractable email security challenges.

In conjunction with Mid-Market Account Executives, you will be responsible for conducting in-person and remote product demos, articulating the technical value of Abnormal Security products, and driving successful outcomes for Proof of Value programs.

Ability to tie technology to business outcomes and drive value
Ability to influence your audience in virtual and in person formats
High EQ; ability to read the room, engage people, be empathetic, listen and respond
Ability to create value driven presentations and tell the story behind them (Powerpoint, Google Slides)
Ability to discover/uncover customer pain/requirements/objectives

What you will do

Serve as the technical sales lead throughout the pre-sales cycle, including owning proofs-of-value (POV) results and driving their success, co-leading customer relationships with Mid-Market Account Executives, and giving technical demos
Provide technical pre-sales support for Mid-Market Account Executives
Assist Mid-Market Account Executives in development and implementation of sales objectives and account-based penetration strategies
Conduct technical and competitive landscape research to effectively address customer questions
Serve as a technical resource for pre-sales security and platform diligence, including
Educate sales executives and partners on Abnormal Security’s products, platform, and security
Obsessively drive customer satisfaction

Must Haves

3+ years sales engineering OR relevant industry experience
Strong technical presentation and communication skills, both verbal and written
Ability to see and present “the Big Picture”, uncover business challenges, and architect a solution to solve customer business issues
Ability to work independently in a high-velocity environment
Positive attitude, customer focus, and strong sense of ownership over customer results

Nice to Have

BSCS/BSEE or equivalent work experience
CISSP, CEH and/or other relevant security certifications a plus
Technical background in messaging and Internet security principles
Strong understanding of how Internet protocols work (HTTP, SMTP, DNS, etc.)
Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.)

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