Job description

Are you a Danish speaker? Grab this chance to join our Customer Service team in Greece to work with the one of the largest electronics companies in the world!

Take advantage of your Danish language skills! As a Customer Service Representative in our customer support team, you will be supporting customers of a leading multinational electronics company.

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development.

You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.

Responding to customers’ inquiries via e-mail, chat & phone
Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed.
Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
Be positive & proactive and have a desire for applying continuous improvement processes
Provide and maintain a strong, professional relationship with all customers and always show empathy
Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

Requirements

Fluency in Danish
Excellent writing skills
Good command of English
Soft skills & politeness
Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
Capability of multitasking

Benefits

Complete support to help you ease your relocation to Greece
we cover your flight tickets expenses, hotel accommodation, support with the house searching process
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth
Special events
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Hotel :2 weeks