Job Description
Applications Software Technology (AST) was founded on one simple thought, to put our people and our customers first, and you can never lose. AST is a globally recognized award-winning full-service enterprise systems integrator, serving clients in the Public and Commercial Sectors for over 28 years. Clients look to AST for leadership and assistance in systems integration, business process redesign, project management, systems administration, and training. From on-premise applications to modern cloud technology, AST’s services encompass all aspects of Enterprise Resource Planning, Business Intelligence, Enterprise Performance Management, Customer Experience, and Middleware. AST also offers flexible Managed Services, supporting the needs of over 200 Public Sector and Commercial customers around the globe. If you're someone with energy, drive, and creativity, AST is the place for you.
Why should you join AST?
At AST, people are at the center of everything we do, and we work to provide you with benefits beyond a paycheck. We strive to develop and recognize our people at all levels and give them the rewards they deserve. We offer full benefits including medical and life insurance. Our corporate culture is our competitive advantage. We offer equal growth opportunities across the organization and provide an engaging and nurturing environment, creating highly collaborative teams. We practice open and transparent communication and provide immense support to your work-life balance with Hybrid working model.
Training Analyst
Position Overview
We are seeking a motivated and enthusiastic Training and Change practitioner to join our dynamic team. The ideal candidate will possess foundational knowledge in Oracle ERP, be adept at preparing training materials, have experience with digital adoption platforms, excel at maintaining a knowledge repository and highly motivated for driving key project activities. Prior experience in training development and training technologies is preferred. This role offers a holistic opportunity to grow and develop within a supportive and professional environment.
Training Material Preparation
- Assist in the creation and development of comprehensive training materials, including manuals, guides, e-learning content, videos and presentations.
- Ensure all training materials are up-to-date, accurate, and align with company standards and best practices.
- Collaborate with subject matter experts to gather information and insights for training content.
Guided Learning Material Preparation
- Create, revise, and manage content in Oracle Guided Learning (OGL) that is clear/concise, and effectively lead users through processes within various Oracle Fusion modules.
- Gather information from technical and non-technical Subject Matter Experts (SMEs) to develop, organize, and create materials on Oracle Guided Learning
- Complete revisions of all material related to software updates, changes in processes, and ensure all Oracle Guided Learning material is relevant and current.
- Test and validate OGL (Oracle Guided Learning) artifacts, smart tips and beacons based on Oracle best practice recommendations.
- Document the guided learning development process, including design decisions, best practices, and maintenance procedures.
Qualifications And Education Requirements
- Bachelor’s Degree in Education or Instructional Design or related field and 3-5 years of related experience
- Comprehensive knowledge of MS Word, Excel, PowerPoint, or other comparable authoring tool, video, and audio recording/editing software
- Strong ability to work with technical, business, and other team members and stakeholders.
- Experience with a Digital Adoption Platform (DAP) including OGL, WalkMe, Whatfix, Apty
- Experience with e-learning development tools such as Oracle User Productivity Kit (UPK)
- Knowledge of web development technologies (HTML, CSS, JavaScript) to create interactive content
- Troubleshooting skills and ability to identify root causes of issues and provide solutions
- Self-motivated and proactive, able to learn quickly and apply new concepts, tools, and applications
- Advanced problem solving, collaboration, critical thinking, team building, and presentation skills
- Expert verbal, interpersonal and written communication skills
- Strong ability to work with a cross-functional team
Desired Qualifications
- Certification in Oracle Guided Learning or other DAP (WalkMe, Whatfix, Apty)
- Knowledge and/or understanding of Finance or Accounting
- Experience with Oracle Fusion Modules
Our Culture
At AST, people are at the center of everything we do. In over 27 years of business, we know that putting our people first is the key to success. Our passion for people has earned us multiple awards.
Here Are Some Of The Most Recent
- 2022 Top Workplaces in the Nation by Energage
- 2022 National Cultural Excellence for Leadership by Energage
- 2022 National Cultural Excellence for Innovation by Energage
- 2022 Chicago Tribune Top Workplaces by Energage
- 2022 Dallas Fort Worth’s 2022 Best and Brightest Companies to Work For by National Association for Business Resources (NABR)
- AST India- 2023 Great Place to Work® Certification
- AST India- 2022 Great Place to Work® Certification
- AST India- 2021 Great Place to Work® Certification
- 2021 Best & Brightest Companies to Work For by National Association for Business Resources (NABR)
- 2021 National Cultural Excellence for Remote Work by Energage
- 2021 National Cultural Excellence for DE& I Practices by Energage
- 2021 Chicago Tribune Top Workplaces by Energage
- AST India- 2021 Great Place to Work® Certification
We foster a culture of trust, ownership, and innovation at every level of the organization. All doors are open and everyone’s ideas matter, giving our people the ability to quickly understand our customers’ needs and translate those needs into action. While we celebrate individual wins, we always strive for shared success. We are One AST.
Statement of Non-Discrimination: We value global diversity and are committed to building a diverse and inclusive workplace where we learn from each other. AST is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law.
