Events & Exposition - Sales

The individual in this position provides excellent customer service to assist customers in purchasing the right product at the right price. The position also ensures that events and expositions have a seamless execution. 

 
 Essential Responsibilities 

• Direct Sales experience required

• Experience working in a Home Show/Fair/Event Space environment

• Adheres to conference planning schedule, policies, and guidelines. 

• Acts as the point person for incoming packages, event materials and information. 

• Coordinates and manages the event set-up and tear down. 

• Contacts local management to solicit partners to assist at the event. 

• Complete all required training modules and certifications prior to the due date 

• Ensure all safety policies and procedures are followed to ensure a safe work environment for all 

• Communicate professionally with all internal and remote external contacts 

• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation 

• Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations 

• Demonstrates individual sales excellence on all product categories. 

• Represents at least thirty (30) percent of total volume of event sales. 

• Meets minimal margin and ticket goal established by management. 

• Incorporates corporate directed selling strategy for designated products/services into selling behavior. 

• Maximizes sales opportunities based on key performance indicators. 

Non-Essential Responsibilities 

• Conducts weekly pre-event conference calls with District Mangers and Area Managers. 

• Schedules partners to work the event. 

• Conducts product-focused sales and expo sales strategy meetings on the mornings of the event. 

• Minimizes shrink through inventory management practices. 

• Embraces and encourages turnovers to and from other partners working the event. 

• Provides training based coaching and feedback with partners working the event. 

• Offers motivational support to other partners attending the sales event. 

• Participates in training classes to say abreast on product and company programs. 

• Maintains confidentiality of information. 

• Represents the company in a professional manner. 

• Completes other projects and special assignments as requested by supervisor and/or Senior Management. 

• Updates job knowledge by participating in educational opportunities 

• Execute company initiatives and other activities requested by supervisor 

• Contributes ideas on ways to optimize or improve the team, the department, and the Company 

• Execute company initiatives and other activities requested by supervisor 

• Update job knowledge by participating in educational opportunities 

• Contribute ideas on ways to optimize or improve the team, the department, and the Company 

Education 

• High School diploma or equivalent preferred 

Professional Experience 

• 1+ Years Retail Experience required  

• 3+ Years Direct Sales Experience required  

Skills List 

• Upholds Mattress Firms core values: Service, Passion, Integrity 

• Interpersonal: Adapts to new situations, changes, and shifts strategies to meet different types of challenges 

• Self-Motivated: Organizing and Planning time between specific activities 

• Conflict Resolution: Effectively manages and resolves conflict in a positive way 

• Technical: Skillful in compiling, organizing and using data to enhance planning and effectiveness. 

• Multitasking: Ability to operate office equipment (e.g., computer, fax, copier) to complete various work tasks, including sending emails, maintaining warehouse records, etc. 

• Communication Responsiveness: Returns phone calls and emails in timely manor 

• Articulated: Knowing when to initiate communication and respond 

• Communication: Mindfully hearing and attempting to comprehend the meaning of words spoken by another person 

• Time Management: Skilled in initiating, structuring and carrying out steps to complete projects and tasks 

Knowledge 

• Basic Retail Sales Knowledge 

• Microsoft Office Products 

Physical Demands 

• Sitting or standing for up to 10+ hours 

• Walking frequently 

• Able to engage and speak to customers 

• Reaching with hands and arms 

• Moving and lifting 50+ lbs 

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