Position Summary

We are seeking a motivated and detail-oriented Monitoring, Evaluation, and Learning (MEL) Associate to join our team. The MEL Associate role is pivotal in managing and analyzing data to inform programmatic decision-making and organizational learning within the Nomi Network. The ideal candidate will have experience in working with data sets, qualitative research, and a keen interest in leveraging AI for innovation in monitoring and evaluation processes.

Location: Remote

Reports to: Global MEL Sr Manager

Schedule: Full-time, non-exempt

Status: Non-exempt

Salary: $53,000-$57,000

Travel: Employee is expected to travel up to 3 times per year

Responsibilities

Monitoring System Development Support:

Assist in setting up and revising data monitoring systems, including tools like Salesforce and Excel, to streamline program data collection and reporting.
Assist in developing and revising MEL workflows and Standard Operating Procedures (SOPs) that align with cross-organizational frameworks
Provide guidance and troubleshooting support to domestic and international program teams to ensure effective use of monitoring systems.
Ensure data quality and refinement of data processes. Work with the staff to ensure compliance.
Explore and implement innovative tools and approaches, including AI, to improve efficiency in data management and analysis.

Data Collection And Analysis

Clean, organize, and analyze quantitative and qualitative data to assess program effectiveness and produce actionable insights.
Create clear and compelling data visualizations to support internal and external reporting needs.
Contribute to the design, implementation and analysis of data collection tools such as surveys and interview guides to gather meaningful program feedback.

Organizational Reporting

Assist in preparing routine program and grant reports (monthly, quarterly), ensuring timely and accurate submission to internal and external stakeholders.
Support the development and implementation of robust data quality assurance processes, including spot checks and refinement processes to improve accuracy and reliability and ensure best practices for data integrity.
Contribute to the creation of detailed evaluation and research reports for internal learning and external dissemination.
Collaborate with teams to align monitoring and evaluation practices with the organization’s Theory of Change.

Team Collaboration

Support teams to monitor and report on grant initiatives through development and use of tools and templates.
Work closely with cross-functional teams to ensure data systems meet organizational needs.
Support capacity building by training team members in data collection and system usage.
Collaborate with team members to identify areas for improvement and innovate solutions to streamline processes.

Competencies

Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Problem solving: Resolving or addressing issues before they need to be escalated; able to solve problems by analyzing situations and applying critical thinking. Defining issues, problems and opportunities, generating different courses of action, evaluating the constraints and risks, and selecting the viable option to address the identified problems and/or opportunities.
Initiating action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Planning and organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
Managing conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Requirements

Bachelor's degree or equivalent relevant work experience, plus 2-3 years of additional experience.
The ability to work with raw data and a demonstrated eagerness to learn.
Proficiency in working with data sets, including advanced Excel tools and familiarity with Salesforce or other CRM platforms.
Fundamental skills in data analysis and visualization.

Preferred Qualifications

Experience designing and analyzing client feedback surveys.
Experience with qualitative research methodologies.
Interest or experience in exploring AI applications for monitoring, evaluation, and learning.
Familiarity with data quality processes and grant reporting.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer in a home office environment.
Ability to travel up to 3 times per year for in-person meetings, retreats, or staff events, which may involve extended periods of walking, standing, and carrying luggage or materials.
Must have reliable internet access and an appropriate workspace for remote work.
Ability to communicate effectively through virtual platforms, including the use of video conferencing and digital communication tools.

We strongly encourage survivors of human trafficking, individuals with lived experience, and those from diverse backgrounds to apply. This position is ideal for someone eager to develop their expertise and make a meaningful impact in a collaborative environment.

MEL Associate

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