New Home Counselor

OAKWOOD CORE VALUES

Earn Trust. Nothing works without it.

Do Good. Be kind and collaborative. Promote equity and be welcoming to everyone.

Drive Change. We must set the standard. Advance technology and sustainability, and implement visionary practices in all we do.

Be A Home. We strive to be more than a place to work – where people have a sense of belonging, work-life balance, and a true career path.

Open Doors. We are here to help our customers realize success, own homes they love, and create more opportunities for them down the road.

What will you do in this role?

The primary focus of this position will be to support prospective buyers.

• Lead prospective buyers through a planned road map presentation & demonstration about Oakwood Homes, Community, Model Homes & Homes Sites
• Satisfy buyer questions, overcome objections and secure sales contracts
• Responsible for overall buyer satisfaction through regular follow up and follow through
• Must be comfortable being on camera
• Must be comfortable using VR technology
• Community Team participation
• Address homeowner/buyer concerns throughout the entire process
• Self-Prospecting (Realtors & Referrals & Business to Business)
• Daily focus & reporting on key success drivers resulting in closing the sale and writing the contract
• Responsible for maintaining models and community appearance which may include but not limited to changing light bulbs, walking the models daily, removing trash and debris, installing sold and available signs, ensuring sales office collateral is correct and in acceptable condition and shopping competition.

You Have:

• Exceptional customer service and communication skills
• Must be a self-starter & self-motivated
• Exceptional sales skills
• Experience in single family residential or related field beneficial, but not required.
• Must be detail oriented and be able to multi-task
• Must be effective at prioritizing
• Proficiency in MS Office – Word, Excel and Outlook
• Good verbal and written communication skills, including ability to communicate with internal and external customers.
• Ability to follow defined business processes
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

You Might Also Have:

• Copy writing experience helpful

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen and speak clearly.

Benefits & Perks

• Comprehensive benefits package includes: Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP
• Time Off benefits include: Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays and parental leave
• Flexible work from home options (depending on position)
• Home purchase discount
• Tuition Reimbursement
• Wellness program

All benefits are subject to qualification and hire dates.

Compensation

Base Salary: $30,000

FLSA Status: Exempt

Bonus Type: Sales Commission

“Recruitment Agencies: Although we value the services you provide, at this time we are not leveraging external 3rd party recruitment resources for this search. Should those needs change, we will seek your assistance directly.” 

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Oakwood Homes is an Equal Employment Opportunity Employer and does not make employment decisions based on sex, including gender identity and pregnancy, color, race, religion, national origin, or age of 40 and older

Exemption Justification: Exempt.

Business Unit -