Senior Account Manager, French Speaker

Do you get excited when hearing about trademarks and brand protection news? YES?! So do we! At Corsearch, there’s no pushing trademark solutions and brand protection from our thoughts. We’re thinking about coined trademarks in the car, a detailed design search over lunch, counterfeits while sitting with the in-laws, and anti-piracy while working out

We are a mission-led company, driven by a passion for making the world better and safer for our brand customers and their consumers. It’s what we do. And people come to Corsearch to be challenged, developed, supported, and valued 👍

✅The Role

At Corsearch, our client relationships are our top priority. So, we’re looking for an experienced Account Manager who is proactive and passionate about Corsearch, our products and services, and most importantly, our clients.

We will provide a flexible work environment in which you will be able to work remotely. In addition, you will have the opportunity to travel to client meetings, industry events and join committees to advocate for brand owners and understand the emerging trends within the industry that could ultimately impact your clients.

✅Responsibilities and Duties

• Client Management: Handling relationships with existing accounts, understanding client needs, and ensuring satisfaction. Own the Commercial relationship for their client base with a focus on maintaining and growing revenue

• Revenue Goals: Targets for revenue growth, upselling, and cross-selling. Achieve assigned sales targets by collaborating with customer success managers and client managers to deliver the best-in-class brand protection service to your clients

• Strategic Planning: Collaborating with internal teams to align on account strategies and business development goals. Review accounts to identify cross-sell and up-sell opportunities (new services, greater penetration into the account)

• Market Knowledge: Monitoring market trends, competitor activity, and regulatory changes in Europe.
• Reporting: Frequency and type of reporting expected, such as sales forecasts, KPIs, or account updates.

Additional:

• Negotiate and convert up-sell and cross-sell opportunities
• Keep Salesforce.com updated with timely, relevant, and accurate information
• Manage renewal of contracts via CPQ process, engaging in commercial discussions and confirmations towards the end of the lifecycle – each renewal that has an upsell opportunity / potential pricing discussion
• Understand fiscal year/budget cycles for client in your respective territory.
• Manage price increases
• Articulate any new products and services and their value proposition

✅Essential

• 3+ years in Account Management role (Customer Success also accepted)
• Experience with European markets is crucial
• Fluent in English and French
• Strong communication, negotiation, and relationship-building skills.
• Familiarity with CRM tools, sales software, or other relevant systems.
• Demonstrable knowledge of procurement and contract process
• Willingness to travel about 20%
• SaaS background/Technology background, working in a scale up environment
• Experience working within the Brand Protection or Intellectual Property industry is desirable 

Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Together, we are working proactively to build a workplace where everyone can belong and be at their best selves. Together, we make an Impact.