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Sr. Partner Account Manager, GSI Americas

Remote: 
Full Remote
Experience: 
Expert & Leadership (>10 years)
Work from: 
North America, United States

Offer summary

Qualifications:

10+ years in B2B software/SaaS sales., Experience managing GSI partner accounts., Fluent in English, verbal and written., Proficient in Microsoft Office Suite..

Key responsabilities:

  • Manage relationships with GSIs and strategic partners.
  • Lead partner acquisition and onboarding efforts.
Creatio logo
Creatio https://www.creatio.com
501 - 1000 Employees
About Creatio
Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio DNA. Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals and marketplace add-ons. We help our customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals. Our customers enjoy the freedom to own their automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code, and a universe of ready-to-use templates and connectors. Our platform empowers knowledge workers to build applications with no-code while increasing organizational capacity. We believe in genuine care. We build sincere relationships with our clients and partners by giving a hand first and then thinking about business, communicating transparently and openly, and listening, adjusting and bringing value. Creatio is an American company headquartered in Boston, MA. We have 700+ employees in six offices and a local presence in 25 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others. Creatio partners with 700 GSIs and local integrators. Our culture is about genuine care for our clients and partners, passion, going the extra mile and staying positive.
See more Creatio offers

Job description

Creatio is one of the fastest-growing enterprise SaaS companies, headquartered in Boston, with a global team of 700 dedicated professionals. With amazing opportunities ahead of us.

We are looking for a Sr. Partner Account Manager who will be responsible for the relationship management of GSIs and strategic partner accounts across the Americas region while ensuring a good pace of acquisition and overall partner’s health, retention, and growth.

The role will report to the Regional Channels Director of Americas Chad Gailey.

The role is to be based in North America (remote).

Working on our team as a Partner Account Manager position involves:

Partnership Development

  • building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with GSI partners, and as an important point of contact for partners’ day-to-day needs
  • using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities
  • managing renewals of annual agreements
  • performing quarterly business reviews both onsite and remotely
  • delivering satisfied partner relationships that result in references, case studies, and renewals
  • conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction

Partner Sales

  • lead generation process
  • lead the qualification process with the partner
  • sales strategy discussion
  • meeting confirmation and participation with a client
  • tight collaboration with the sales team for the fastest progress

Partner Acquisition

  • deep search in social media and identify/contact potential partners for new business opportunities
  • acquire new target partners and supervise the onboarding provision

Candidate Expectations

  • minimum 10+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement
  • experience in managing GSI partner accounts
  • excellent interpersonal skills and an ability to build strong relationships with partners
  • strong personal network within the region
  • driven, highly motivated, and passionate about sales
  • professional sales training would be an advantage but not essential
  • fluent in English — both verbal and written
  • understanding of CRM and BPM applications, experience in executing business solutions
  • proficient in Microsoft Office Suite, particularly in Excel & PowerPoint.

Interpersonal Skills

  • strong analytical and problem-solving skills
  • exceptional organizational and communication skills — both verbal and written
  • comfort working in a fast-paced, ever-changing environment
  • successful multi-tasker with the ability to act autonomously
  • ability to identify and focus on their highest-revenue potential partners
  • understand key industry trends and dynamics
  • able to build and maintain lasting relationships with partners
  • strategic thinking
  • self-motivated, with high energy and an engaging level of enthusiasm
  • high level of integrity and work ethic
  • result-driven

What To Expect From Us

  • the award-winning product (a Leader in Gartner Quadrants) to be proud of
  • a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide
  • culture of genuine care, ownership, dedication, and high standards (learn more here)
  • a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties
  • caring for your health: Creatio offers several options for medical insurance together with our medical partner
  • Creatio offers all team members competitive pay
  • paid leave options for life-qualifying events, sicknesses, etc.
  • nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer Relationship Management (CRM) SoftwarePartner Relationship ManagementSales StrategyBusiness-To-Business (B2B) MarketingLead GenerationBusiness ProcessSales Training

Other Skills

  • Microsoft Office
  • Social Skills
  • Problem Solving
  • Communication
  • Analytical Skills
  • Time Management
  • Organizational Skills
Are you interested?

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