Product Manager – Softpos (UK Remote)

Job Description:


Trust Payments have an exciting opportunity for a Product Manager – Softpos to join their team.

Location: UK - Remote

Salary: Competitive + Benefits

How will you make an impact in this role?

The Role:

Trust Payments is looking for a results-orientated Product Manager to oversee and direct the product development process for our new Softpos solution. With plenty of support and cooperation from our ExCo, technology, operations, product marketing and design teams, you will help create a roadmap, strategy, and vision for your products and features. With your passion, talent, and expertise, you can help us create products that will be used in multiple markets and drive payments innovation and customer experience for our customers.

What We Expect of You, Day To Day:

• Proactively discover, define, and execute your product strategy to launch new and innovative payment offerings and maximise Trust Payments value for our customers and users.
• Translate the strategy into a product roadmap that balances the needs of what is most impactful for our customers and the businesses commercial ambitions.
• Support existing products to ensure their ongoing success, reviewing data, prioritising and delivering features iteratively to solve the business challenges before you.
• Partner with other Trust Payments Product teams to ensure the product vision alignment and iterate collaboratively to achieve our Converged Commerce vision and the best merchant experience possible.
• Partner with the Trust Payments design team to define and enforce a set of quality and craft standards that maintain Trust Payments deep commitment to craft & product excellence.
• Working with the wider Trust Payments business to ensure business and commercial readiness for successful launch and ongoing scale
• Create strong partnerships with customers and partners to establish continuous feedback loops to better understand their problems.
• Define how we will measure the success and effectiveness of our products and drive the execution and continuous evaluation of those metrics
• User story creation, backlog management etc. working closely with engineering teams and 3^rd party suppliers to deliver the product roadmap using agile methodologies.
• Adhere to Trust’s company values: Forward-Thinking, Customer Centric, Winning Together, and Responsible
• Requirement to support new initiatives or projects coming into the team dependant on the business strategy

Qualifications:

• Minimum of 5 years of delivering highly successful and innovative products with your fingerprints all over them. You're deeply proud of what you've accomplished.

• A strong technical knowledge of In Person Payments products with the ability to act as a subject matter expert and be the sole representative for your product

• Experience developing a multi-year vision, strategy, and roadmap for large scale commercially focussed products.
• A passion for user experience and design - you can both guide design priorities for the team and have an excellent sense of experience principles.
• Ability to structure complex problems and product ambiguity.
• Strong capacity to communicate ideas, storytelling, and collaborate with stakeholders.
• Ability to inspire, motivate, and lead teams of designers, engineers, and business partners.
• You have fulfilled the role of Product Owner within an Agile environment.
• Comfortable applying a combination of qualitative and quantitative methods to define success.
• Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives.