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Salesforce Project Manager

Remote:

Full Remote

Work from:

Bulgaria

Offer summary

Qualifications:

Proficient in Salesforce tools and projects, Experienced in project management or related field, Excellent leadership and agile management skills, Accustomed to project management tools like Jira, Azure DevOps.

Key responsabilities:

Lead teams of Salesforce professionals
Ensure project alignment with client objectives

SoftServe XLarge https://www.softserveinc.com

10001 Employees

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Job description

WE ARE

SoftServe is a digital authority that advises and provides service at the cutting edge of technology. We empower enterprises and software companies to (re)identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy.

Platforms CoE (Center of Excellence) is a highly professional unit, with over 90 architects, engineers, consultants, and QC engineers. We aim at Salesforce practice, covering technical pre-sales, architecture planning and design, solution development and implementation, post-implementation support, solution accelerators, proofs of concept and demo development.

IF YOU ARE

Excellent in leadership and management techniques within agile framework
Experienced in business management, project management, or related field
Proficient in Salesforce tools and related projects
Accustomed to project management tools and software (Jira, Azure DevOps)
Analytically-minded, good at assessing project risks and proposing solutions
Flexible and adaptable to a dynamic work environment
Goal-oriented and skilled in team leading to provide project deliverables in time
A sound communicator serving project needs effectively

AND YOU WANT TO

Lead and guide teams of Salesforce professionals
Play a central role in overseeing cross-functional teams, ensuring project alignment with client objectives, and driving efficient execution
Ensure that your team produces work that adheres to Salesforce best-design principles
Define delivery excellence criteria and KPIs for each particular case
Forecast and track key account metrics, ensuring appropriate status reporting to stakeholders on all levels
Be involved in proposal preparation with all parties, stakeholders, and workflows
Prepare estimation, scope decomposition, and define dependencies and assumptions
Serve as an escalation point for the client at the operational level, effectively handle client concerns
Understand the importance of client NPS response, perform profound analysis of the results, work towards converting detractors into promoters
Balance the stakeholders involved to ensure the account achieves and exceeds the revenue, profit target, and operational efficiency
Facilitate business development and account growth through contribution to upselling and cross-selling opportunities

TOGETHER WE WILL

Create an exceptional customer experience to impact the company's global success and be recognized by the Customer Hero Program
Work with a diverse team of professionals in a collaborative enterprise environment
Offer you an individual career path for professional development and career growth
Boost leadership skills with managerial competencies with Leadership-development programs that enable emerging and mature leaders to deliver more value

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe