Operations Coordinator (Seasonal and Full Time)

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The Operations Coordinator (prior companywide job title change know as Seasonal OPS Specialist) role at Backroads involves overseeing the management and maintenance of our van fleet, coordinating the loading and unloading of equipment, and ensuring smooth logistical operations across multiple European locations. This role is available in both full-time and seasonal positions in Tuscany, Italy, and the Czech Republic. Responsibilities include inventory management, supervising a small team, coordinating van servicing, and leading seasonal projects. Please notice the difference in benefits that comes with Full Time role versus Seasonal role

Seasonal Operations Coordinator season:

The seasonal Operations Coordinator seasonality is September/October to May/June working 40 hours/week/5 working days (Monday – Friday). The role will receive a holiday package according to Czech or Italian standards. Depending on your other roles at Backroads, you may lead trips, work as TPS, or take time off during the summer months. We want to consider candidates who can commit to a minimum of 2 years for this type of job.

Hiring Timeline:

Our goal is to fill all 5x positions by February 1st. If you are applying for the seasonal role, you would work from February to May/June and start again in October.

What You’ll Do:
As an Operations Coordinator, you will be responsible for overseeing the van fleet and managing various logistics operations, ensuring that everything runs smoothly for every trip. Whether you're working full-time or on a seasonal basis, your responsibilities will include:

• Van Fleet Operations: Manage and maintain the van fleet, ensuring that all vehicles are in optimal condition and stocked with the necessary equipment for each trip.

• Unit Load Management: Supervise van preloading, ensuring that all inventory and equipment are properly loaded and meet quality standards.

• Inventory & Service Supervision: Oversee inventory management and van servicing, ensuring that minor maintenance issues are handled efficiently.

• Winter and Seasonal Projects: Manage seasonal projects related to vans, including winterization and end-of-season maintenance.

• Team Leadership: Lead a small team of seasonal operations specialists, ensuring the efficient coordination of tasks and smooth workflow.

• Communication with Field Staff: Serve as the main point of contact for field staff regarding unit load-related issues and operational concerns.

• Warehouse Management: Organize the warehouse, including receiving and sending packages, operating a forklift, and performing inventory checks.

• Logistics Coordination: Assist in scheduling and coordinating van arrivals, departures, and the loading/unloading process.

• Onboarding and Restitution of Vans: Oversee the onboarding of new vans and the restitution of older vehicles.

Who You Are:
You are a motivated, results-driven individual who thrives in a fast-paced environment and enjoys working as part of a team. Whether you're managing a small team or working independently, you’re proactive and ready to tackle a variety of challenges. You have excellent communication skills, a keen eye for detail, and are always looking for ways to improve processes. You enjoy taking ownership of tasks and ensuring everything runs smoothly.

Key Qualifications:

• Proficiency in Microsoft Excel, Word, and Outlook

• Strong verbal and written communication skills in both the relevant local language (Italian for Tuscany, Czech for Czech Republic) and English

• Experience with driving vans and maneuvering trailers

• Ability to lift up to 50lbs

• A clean driving record

• Forklift operation experience is a plus

• Previous warehouse or operations experience is preferred

Compensation & Benefits:

• Field Staff Housing (for Seasonal roles)

• Access to company vans (for Seasonal roles)

• Vacation package (exact amount is payroll dependent)

• Hub Exchange program - Ability to work few weeks from Czech/Tuscany/Pernes and in the future potentially Croatia, Spain/Portugal

We are hiring for 5 Operations Coordinator positions:

• 2x Seasonal Operations Coordinators in Czech Republic

• 2x Seasonal Operations Coordinators in Tuscany, Italy

• 1x Full-time Operations Coordinator in Tuscany, Italy

Whether you are looking for a full-time or seasonal role, if you’re eager to contribute to delivering exceptional travel experiences with Backroads, we’d love to hear from you! These positions offer an excellent opportunity for career progression within the company, as well as new challenges and growth. The seasonal role provides a unique balance, allowing you to experience the office environment while maintaining some of the benefits of field staff (including Field Staff Housing and access to Backroads vans). The full-time role in Tuscany is ideal for individuals seeking long-term career development within a dynamic and supportive team.