AV Field Engineer (NC / GA)

SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!

Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it’s our people that make the connections happen.

WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.

THE ROLE: AV Field Engineer

Job Summary:

As an AV Field Engineer, your primary responsibilities will include overseeing the commissioning, staging, and troubleshooting of audiovisual systems. You will be integral to the successful integration of complex AV solutions, ensuring they meet both technical specifications and client expectations

Travel Requirements:

This is a hybrid role mixed with both remote, in office and onsite duties. In this role you may be expected to travel to client locations frequently to carry out specific job functions, such as consultations, project implementation, troubleshooting and other job specific tasks.

Job Responsibilities:

• The AV Field Engineer is charged with the responsibility of providing complete, full functional integrated audio-visual systems.
• The Field Engineer position has two main focal points: Staging and Commissioning systems in the field to the point that these systems are ready for client sign off.
• Interfaces with Project Manager, Solutions Architect, and client contacts.
• Responsible for reviewing CAD documentation for staging and final mark up for record drawings.
• Responsible for IP configuration of all AV devices residing on a network
• Responsible for filling out IP tables and storing these on the project server
• Responsible for communicating status updates to Manager
• Advanced capabilities for audio system setup and gain structure
• Advanced capabilities for video system setup
• Advanced capabilities for troubleshooting
• Responsible for managing versions and storing final commissioning documentation
• Works with the programmer to load, test, and troubleshoot code
• Assists installation technicians with field questions and clarifications
• Responsible for completing commissioning checklist and final documentation
• Responsible for rack testing and escalating and resolving issues with equipment
• Responsible for field testing and escalating and resolving issues with equipment and programs
• Maintain knowledge of vendor partner support systems for technical support
• Provide assistance to service technicians
• Responsible for continuous improvement on delivery and commissioning process and documentation
• Provide training on AV systems to clients
• Must be able to work well in a team environment
• Commercial worksites and office environment
• Travel to client project sites as required up to 50%

Required Skills:

• A thorough, demonstrable understanding of AV systems integration techniques
• Skilled in the programming of audio DSP units from multiple vendors
• Skilled in the loading of control system code and user interfaces
• Experience working with AV programmers to load code and commission systems
• Understands basic IP networking
• Experience with a variety of Audio Video products is required. Typical manufacturers include but not limited to: Crestron, Cisco, Biamp, Extron, QSC, Shure, Poly/HP, Barco, MTR solutions, Samsung, LG, Planar, Vaddio, Sennheiser
• Experience with Collaboration platforms Required and can include: MS Teams, Cisco WebEx, Zoom, Google Meet
• Experience with the deployment of digital signage solutions

Education and Experience: 

• Bachelor's degree or equivalent experience and/or military experience
• 5+ years of experience in AV Solution Implementation / Integration
• Avixa CTS-I Certification is preferred or ability to obtain within one-year

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ABOUT PRESIDIO

Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.

Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.

For more information visit: http://presidio.com

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Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.

RECRUITMENT AGENCIES PLEASE NOTE:

Agencies/3 Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3 Party will be considered a gift and property of Presidio, unless the Agency/3 Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.

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