As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Freight Specialist

Location: West Midlands (B46 and CV35), UK

Role Description:

We are looking to add our second role to our freight booking team. In this position, you will be responsible for helping book LTL and FTL shipments on behalf of our clients to both bring inventory into our facilities and send inventory to other businesses. You will also play a critical role in helping us launch and scale our cross dock program to help clients more easily distribute their inventory across the ShipBob network.

What you’ll do:

Build, maintain new and existing relationships with carrier partners.
Work independently to identify and investigate carrier issues from missed pick ups, delayed transit times, and invoice discrepancies.
Improve carrier KPI’s with on-time pick and on-time deliveries.
Responsible for negotiating rates and obtaining RFP’s.
Assist our merchants with inbound and outbound freight.
Manage multiple projects simultaneously throughout a vast distribution network.
Expand our existing network by onboarding new approved service providers as needed
Work cross functionally in a fast paced environment between various departments, both internally and externally.
Identify and understand quarterly marketing trends within the transportation industry.
Own the amazon distribution network and having a thorough understand of their approved carriers based on regions.
Other duties/responsibilities as necessary.

What you’ll bring to the table:

0-1 years’ experience
Extroverted with a solid ability to work with different stakeholders to move projects forward.
Excellent attention to detail with an ability to plan for quarterly marketing trends.
A hands-on, creative problem solver who is willing to roll up their sleeves to get the job done and focus on results.
Fun to work with. Share your personal interests with the rest of the team.

Reports to: Carrier Manager

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
Be Safety Minded. It’s not just talk; it’s the way you work.

About Us:

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Freight Specialist

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