West Town Payments Direct Sales Representative

Description

Direct Sales Representative – West Town Payments

I.    Job Summary:
The Direct Sales Representative will focus on generating sales opportunities from internal bank divisions and developing business relationships to support top-line growth. This role partners with internal stakeholders to identify leads, present merchant processing solutions, and drive long-term client relationships. The Direct Sales Representative manages multiple tasks independently, delivers exceptional customer service while contributing to a collaborative and supportive team culture in a fast-paced environment. This is a remote position.

II.    Job Duties & Responsibilities:
•    Collaborate with internal bank divisions, including Commercial and Specialty Banking, to identify and pursue merchant service opportunities.
•    Build and maintain strong relationships with internal stakeholders to encourage consistent lead generation and referrals.
•    Present and sell West Town Payments’ merchant processing solutions to prospective clients, including negotiating pricing, presenting agreements, and submitting underwriting documentation.
•    Act as a liaison between prospects and internal teams to ensure tailored payment solutions meet client needs.
•    Prepare detailed proposals and cost analyses to close sales effectively and build trust with clients.
•    Partner with Treasury Management to cross-sell deposit relationships and increase overall bank deposits.
•    Develop and execute strategies to meet sales goals, grow the merchant portfolio, and expand market share.
•    Stay informed about competitive trends, market pricing, and industry developments to effectively position offerings.
•    Use CRM tools to manage leads, analyze sales data, and provide progress updates to leadership.
•    Provide feedback to marketing teams to enhance sales materials and refine go-to-market strategies.
•    Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
•    Perform other duties as assigned.

III.    Skills:
•    Proven history of behavioral and performance-based excellence, consistently exceeding targets and expectations.
•    Strong work ethic with a demonstrated ability to meet or exceed performance requirements as a core job responsibility.
•    Motivated by achievement and results, with a track record of proactive problem-solving and initiative-taking.
•    Thrives under minimal supervision and consistently delivers high-quality outcomes in a fast-paced, result-oriented environment.

IV.    Essential Functions:
•    Mobility
•    Use of hands
•    Vision
•    Verbal communication
•    Ability to work required days and hours to fulfill essential functions

V.    Job Specifications:
Education: Associate's degree in a relevant field required, BA or BS in a relevant field preferred.
Experience: Strong communication and prior sales experience required. Merchant processing experience preferred.

VI.    Accuracy and Accountability:
Measured by ability to effectively service portfolio and perform job duties accurately and in a timely manner.

VII.    Supervised By:
Vice President of Business Development

VIII.    Supervises:
None

Qualifications

Dart Bank is a community bank, serving our community since 1925.  We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people.  Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives.  Dart Bank. For What Matters Most.

We offer:

Medical Benefits
Dental
Vision
401(K) Employee Stock Ownership Plan
Paid vacation & sick time
Flexible scheduling
Employee Assistance Program
Dart Bank University
 

At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we deliver exceptional customer service.  We are a local business that cares about our employees and our community.

Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment. 

All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws.  The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”).