Application Engineer (Oracle Responsys)

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• Responsible for oversight on design and implementation of products assigned to their team. Still needs to think things through, but has their driver's license. This means they can take user stories and new features from idea to production unattended.
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Analyze, design, code, test, and deploy new user stories and product features with high quality (security, reliability, operations) to production. Understands the software development lifecycle and leverages critical thinking skills to properly evaluate features and functionality.
• Guides early-career engineers by providing learning tasks as well as work related tasks, directs the work of emerging talent, and helps them continue to grow in their technical skillset through mentorship.
• Has an oversight on application, system, and architecture design decisions and guides team to achieve key results for products assigned to them.
• Remediates issues using engineering principles and creates proactive design solutions for potential failures to ensure high reliability of technical solutions.
• Achieves team commitments (and influence others to do the same) through collaboration with other engineers, architects, product owners and data scientists.
• Contributes to and leads technology communities of practice at Discover in areas of design-thinking, tools/technology, agile software development, security, architecture and/or data.
• Creates and enforces IT standards within the system/application infrastructure and compatibility with the architecture of the platform.

Qualifications You’ll Need
The Basics

• Bachelors in Computer Science, Engineering, Informatics, Information Security, Information Technology, or related.
• 3+ years Information Technology, (Software) Engineering, or related.
• Internal applicants only: technical proficiency rating of Competent on the Dreyfus engineering scale.

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points If You Have

• Strong experience utilizing Oracle Responsys
• 3+ years experience driving successful email marketing programs for brands with a broad online presence.
• Thorough understanding of email best practices within the following categories – (Targeting/Segmentation, Personalization, Triggered Automation, Orchestrated Journeys, Multivariate Testing & Optimization)
• Knowledge of digital marketing platforms and trends and how they can be utilized to enhance campaigns.
• Strong analytical skills on email marketing metrics & KPIs and having the ability to adjust to Campaigns/Journeys based on such insights.
• Good to have experience with other Campaign Management tools such as MoEngage, Sinch, Braze, Adobe
• Experience using e-mail delivery tools (Litmus, Return Path, etc.)
• Tech stack/tools - HTML, CSS, Responsys, Database knowledge, EditPlus, DreamweaverExternal applicants will be required to perform a technical interview. 

External applicants will be required to perform a technical interview.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

#LI-AS1

#REMOTE

Application Deadline:

Compensation:

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.