Requirements
Description and Requirements
About TELUS Digital
TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com
Job Overview:
As a Pe-Sales Consultant you partner with the Sales Executives, using your domain expertise to effectively shape requirements, craft solutions, develop proposals and demonstrations that address our clients' business strategic needs You support the shaping of the opportunity, identifying potential solutions from the company’s portfolio to deliver the desired outcomes for the customer. You work closely with the Solutions team to coordinate the detailed design of the solution. Once the solution is fully developed and approved, you support the presentation to the customer/ potential customer and support negotiations in partnership with Sales Executives.
Key Responsibilities:
- Engage with potential customers to understand their requirements and help shape and qualify the opportunity
- Identify the company’s services that will address the needs and transformational opportunities
- Document the customer/ potential customer’s requirements and engage the Solutions team for the detailed design of the solution
- Create customer solutions presentations and support negotiations in partnership with Sales Executives
- Stay current on competitive analysis and market differentiation and provide feedback to Portfolio teams and stakeholders
- Giving support, focusing on customers, embracing technology, managing self-development
Functional Competencies:
- Business need analysis and broad solutioning expertise
- Expertise in broad digital transformations and your area of domain expertise
- Stakeholder/ client consulting and management
- Experience in the translation of business needs to technical solutions
- Demonstrated ability to create innovative solutions and solve complex problems
Qualifications:
- 10+ years of work experience, preferably in Solutions, Consulting in technology related environments
- Studies in Engineering, Business Administration or related career
Location : Remote - US
Pay:
The base compensation range for this position is $116,800 - $146,000 USD annually commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.
TELUS Values
TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
- We passionately put our customers and communities first
- We embrace change and innovate courageously
- We grow together through spirited teamwork
At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.
Additional Job Description
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
