Job description

We are building a talent pool for Account Managers with professional fluency in both German and English and at least 3 years of relevant experience. This opening is for future opportunities requiring bilingual proficiency, and selected candidates will be considered for upcoming roles.

Established in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, South Korea, USA, Canada, Serbia, France, Dubai, and more!

We are looking for an Account Manager to join our Customer Department. The ideal candidate should have 2-3 years of working experience in a client facing role.

Responsibilities

Develop trusted advisor relationships with clients
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Responsible for the onboarding and offboarding of clients and its employees
Clearly communicate/update the progress of monthly/quarterly initiatives to leadership
Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
Accurately crosscheck and confirm payroll and reimbursements of clients’ employees
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed

Requirements

Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Minimum 2~3 years of experience in a client facing role
High attention to detail and excellent organizational skills
Experience with CRM software and project management tools
Proven ability to juggle multiple client accounts and time-sensitive projects at a time
Excellent listening, collaboration and cross-cultural patience and understanding
Go-getter attitude with strong problem solving skills and a curiosity to learn
Ability to work independently without constant supervision, prior remote working experience is a plus
Strong verbal and written communication skills
Fluency in English and German a must
Fluent in Mandarin Chinese a plus

Benefits

Unlimited holidays (but sorry, you cannot cash out)
Flexible working hours
Laptop buy-back policy
Seasonal bonus

Equal Employment Opportunity Disclaimer

At Slasify, we value your privacy and are committed to protecting your personal data. We provide equal employment opportunities and do not discriminate against candidates based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other legally protected status or characteristic. Additionally, we do not require candidates to provide photographs or any personal information unrelated to the applied position during the application process. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the position.

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