Medical Science Liaison

The role of a MSL is to provide non-promotional, high level scientific, medical and technical expertise to Ipsen’s external (Health Care Professionals) and internal (Specialist Representatives, Medical, Marketing) stakeholders. To gain insights that help create improved access to our medicines and drive scientific leadership as well as develop, track and report in-field plan in line with business needs.

Lead organisation and improve productivity

• Develop and execute in-field insight plan
• Lead regular in-field WIP meetings
• Responsible for tracking and reporting in-field insights (Veeva, X-fly)
• Responsible for insight reporting
• Develop TL territory planning
• Dissemination of product/disease area knowledge in accordance with business priorities
• Regular communication of best practice and facilitation of knowledge sharing
• Assist in promoting continuous improvement in the department

Provide scientific information, exchange and leadership

• Foster medical and scientific exchange with selected thought leaders (TL) on topics of mutual interest, including scientific and medical data and developments as well as disease area management
• Respond professionally and quickly to documented unsolicited requests from external stakeholders for clinical information and data in relation to disease specific questions on Ipsen’s pipeline products and research programs, marketed products, on-label or off-label, through various channels including face to face, virtual, phone or email
• Deliver presentations on scientific, clinical and technical aspects on Ipsen products and/or therapeutic areas
• Assist in the organisation and scientific support of key external National and Regional events e.g. satellite symposia etc
• Provide professional clinical information and data following pro-active set up of discussions on limited topics, in line with appropriate Ipsen SOPs and the Medicines Australia Code of Conduct
• At least 80% time dedicated to in-field activity

Develop and maintain knowledge

• Develop slide and information packs to be used to communicate scientific and clinical data for approval for use by the team in broader communications
• Track and manage evolving evidence base in areas critical for the organisation. Ensure this is communicated to the appropriate personnel and scientific support is provided
• Maintain a medical database of HCPs and TLs of importance to disease areas and or products of interest to Ipsen as captured in the CRM system (Veeva)
• Support HCPs, including Key Opinion Leaders (KOLs), in line with Ipsen strategy by reactively (and proactively where appropriate) providing them with scientific and clinical data
• Attend appropriate scientific congresses to interact with HCPs and develop knowledge in relevant therapy areas
• Contribute to National and Regional round-table-meetings and/or Advisory Panels to facilitate scientific exchange and uncover insights
• Organise and participate in external education and training events as appropriate
• Be the first point of contact for information exchange with investigators relating to clinical trial proposals in the designated territory and work closely with the relevant Scientific Advisor and other stakeholders. Support internal medical review and facilitate processing of unsolicited externally sponsored study requests. Provide, upon request, scientific material pertaining to the Ipsen compound or disease area to the Investigator proposing the study.
• Obtain competitive information through congress attendance, HCP interaction and other appropriate means in the relevant therapeutic area

Provide medical brand support

• Support Ipsen speakers at scientific/medical meetings, if requested by HCPs, by preparing slides and speaker briefings for approval
• Collaborate with the team to ensure appropriate scientific support is available and implemented for HCPs as part of overall advocacy plans
• Provide ongoing training and development of Specialist Representatives to enhance product and disease knowledge
• Input to and drive action based on the Key Customer Plan
• Partner with sales representatives to understand and resolve customer needs and issues as appropriate

Compliance and governance

• Scientific support should be informed, balanced, current, and comply with the spirit and letter of Medicines Australia Code of Conduct. This includes, but is not restricted to, maintaining high professional standards of conduct, in line with Ipsen Company Standard Operating Procedures, with a duty of care to the reputation of the company
• Responsible for maintaining an up to date training record
• Build knowledge and expertise in medical governance
• Build and drive knowledge in GxP

Knowledge, Abilities & Experience

Education / Certifications:

• Ideally educated to post-graduate degree level, appropriate clinical specialisation (e.g. Ph.D. PharmD or M.Sc. in Pharmacology or other related health sciences discipline).
• Understanding and working experience of the relevant therapy areas (rare liver disease).
• At least 2 years in a similar role

Experience:

• A recognized Bachelor’s degree in Pharmacy, Bio-Medical Science or Science is required
• Proven experience and successful track record as an MSL professional in a previous company (liver experience preferred)
• Knowledge of the TGA, PBS, the Pharmaceutical Industry and Medicines Australia Code
• Proven experience of critically appraising clinical evidence, and ability to assimilate large volumes of data
• Ability to collaborate and share information to contribute to strategic plans
• Ability to conduct clear and concise scientific discussions at a high level
• Comfortable working within a commercially-focused environment

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