Inside Sales Account Manager

ABOUT US

Founded in 1981, Penn Veterinary Supply was created out of the belief that there is a better way to supply veterinarians with products and services. This belief remains at the core of everything we do. We proudly remain a family owned and operated business, free of corporate ownership. This enables us to best meet the needs of our customers on an individual basis without the pressure of answering to shareholders. We strive to set a higher standard of servicing the veterinary profession by focusing on our Power in Partnership model:

• Penn Vet is a Family-Owned Business that values our PEOPLE and yours.
• Our team is dedicated to providing SOLUTIONS for the veterinarians and entire staff at independent, privately held veterinary hospitals.
• We aim to be a true business partner that strives to consistently exceed your SERVICE expectations.
• We select partners who advocate for the importance of the veterinarian's recommendation of PRODUCTS that provide quality, savings, and value.

 Penn Vet was founded in Lancaster County, Pennsylvania, and has since grown to open branches in Michigan, Florida, and North Carolina.

 About the Position

As an inside sales representative, the Account Manager will build customer base to expand prospects within an assigned territory. Account Managers will offer solutions to customers while exceeding service expectations. This is a fully remote position: candidates must be able to have a designated home office space to allow a quiet and secure work environment using Penn Vet provided equipment. This position is commission eligible. 

 Candidates must be available to work a schedule Monday through Friday from 9:00am to 6:00pm with flexibility.

Essential Responsibilities

• Understand customer needs and requirements 
• Sell veterinarian products, biological, sundries, pharmaceuticals and capital equipment to licensed small and large animal veterinary practices
• Close sales, achieve and exceed weekly, monthly and quarterly goals
• Source new sales opportunities through lead follow-up and outbound cold calls and emails
• Maintain and expand your prospect within your assigned territory 
• Research accounts, identify key players and generate interest
• Present and sell products and service to customers
• Demonstrate selling skills such as companion selling, up-selling and cross-selling to increase order size
• Provide exceptional customer service by responding to customer inquires and resolving complaints 
• Work in tandem with outside sales representatives to place new products and grow customers 
• Completes other related duties as assigned, customary to department and role

 Required Education and Experience

• High school diploma
• At least 3 years’ sales experience in business-to-business sales, preferably inside sales
• Proficiency using Microsoft Office suite
• Strong customer services skills
• Self-initiative/accountability 

Candidates with the following preferred experience will stand out from the rest:

• Veterinary health field experience

Penn Veterinary Supply is a drug-free workplace. Candidates are required to successfully pass a pre-employment drug screen and background check. Penn Vet is an Equal Employment Opportunity employer that does not discriminate based on race, color, religion, sex, disability, marital status, age, pregnancy, national origin, protected veteran status, ancestry, genetic information, sexual orientation, or any other characteristic protected by applicable federal or state laws.