Inside Sales Development Representative

At Capsa Healthcare, we are more than just a healthcare company. We are a team dedicated to engineering better care and empowering healthcare professionals with innovative solutions. Join us in our mission to shape the future of healthcare that may even help take care of your family members one day! View our suite of product solutions offered to clinicians at www.capsahealthcare.com. 

We are seeking an entry-level individual for the role of Inside Sales Development Representative. This position will focus on lead generation for Capsa’s pharmacy automation products and solutions and will spend most of the time making outbound calls to pharmacy prospects.  Capsa will provide the training required to be successful in this role. This is a remote position and preferred location of candidate is near a Capsa facility (Portland, Columbus, or Chicago). 

Become part of a team that supports the backbone of healthcare. If you are ready to make a difference and help shape the future of healthcare, apply now!

As Capsa’s Inside Sales Development Representative, your contributions to the team will include:

• Develop knowledge of Pharmacy Automation product and solution offerings.
• Research, use of internal/external databases and identification of potential customer prospects within pharmacy automation for all industry segments. 
• Initiate contact with prospects through cold calls, emails, social media outreach, or website and phone inquiries to generate interest in Capsa’s pharmacy automation solutions. 
• Engage with prospects to understand their needs, qualify them based on pre-defined criteria, and arrange coordination/escalation to the Outside Sales Team, Inside Sales Team and/or Central Fill/Mail Order Team. 
• Through prospecting and outreach, educate customers on the benefits and usage of Capsa’s products and solutions.
• Work closely with the Pharmacy Automation Sales team to develop and implement effective strategies for lead generation and short-term and long-term pipeline growth. 
• Accurately record and manage all prospect interactions and information in the CRM system (Salesforce); support sales team with CRM tasks and projects.

What we ask of you:

• Ability to communicate professionally over the phone to sell product solutions is the most important factor in success
• Previous phone sales experience is preferred
• Ability to work independently and be a highly organized self-starter is critical
• Prior use of Salesforce.com is preferred
• Prior pharmacy or healthcare industry experience is also preferred
• Willingness to work as part of a team

What We Offer:

You will also enjoy a solid compensation and benefits package, including, but not limited to, the following: 

• Base salary and bonus opportunity
• Paid time off
• Paid holidays
• Medical, dental and vision insurance
• Paid parental leave
• 401(k) with company match
• Company-paid Life, AD&D and Long-term disability insurance

Voluntary programs for:

• Short-term disability
• Supplemental Life
• Accidental Injury and Hospital Indemnity insurance
• Critical Illness insurance
• Identify theft coverage

EEO/AA Employer/Vet/Disabled