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Administrative Assistant (Kajabi Specialist)

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Proficiency in Kajabi or similar systems, Strong attention to detail, Excellent communication skills in English, Familiarity with basic office software.

Key responsabilities:

  • Manage new client onboarding and tracking
  • Handle customer inquiries and support
BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
See more BruntWork offers

Job description

This is a remote position.

Full-time
Mon - Fri 9 AM- 6 PM (CST) includes 1h unpaid break, 40 hours a week



Job Description

We’re seeking a detail-oriented and proactive Administrative Assistant to play a crucial role in our client’s coaching platform operations. In this position, you’ll be at the heart of client management and platform administration, ensuring smooth day-to-day operations and supporting business growth. You’ll work directly with the founder and marketing lead, handling a variety of tasks that keep the business running efficiently. This role offers an exciting opportunity to gain hands-on experience with leading-edge coaching tools and platforms while developing your skills in client management, digital administration, and business operations.

Responsibilities
  • Manage new client onboarding and tracking through Kajabi platform
  • Monitor and process ongoing membership renewals to ensure client retention
  • Upload and organize coaching recordings and notes into Kajabi
  • Handle customer inquiries and support through dedicated email channels
  • Perform various administrative tasks including spreadsheet management and blog updates
  • Assist with communication between the company and external content editing services
  • Maintain accurate and up-to-date client records
  • Support marketing initiatives by managing content updates and distribution
  • Collaborate with the core team to streamline processes and improve operational efficiency
Requirements
  • Proficiency in Kajabi or similar learning management systems; experience with High Level CRM is a plus
  • Strong attention to detail and exceptional organizational skills
  • Excellent written and verbal communication abilities in English
  • Proactive problem-solving skills and ability to work independently
  • Familiarity with basic office software (spreadsheets, word processing, email management)
  • Experience in customer service or client relations preferred
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Passion for personal development and the coaching industry
  • Comfortable working remotely and collaborating with a US-based team
  • Minimum availability of 20 hours per week, with flexibility in scheduling


Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Non-Verbal Communication
  • Time Management
  • Organizational Skills
  • Detail Oriented

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