Device Management Engineer

Job Description:

About DXC Bulgaria

We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to comfortably work from home, but we also keep our offices open for collaboration, meetings, and building a strong team spirit. We tailor everyone’s development path to their individual interests through training and additional certifications.

Our experience and desire to grow, our mission, and our values ​​create an environment where ambitious people become successful at home. At home - in Bulgaria.

DXC Technology is recognized as a global leader in Workplace Services. The Bulgarian DXC Workplace Services Department consists of over 200 engineers.

As a Device Management Engineer, you will leverage your expertise to manage various devices and their lifecycle stages within an enterprise.

This role focuses on project implementation and the change management of configuration items. The engineer adheres to customer-specific processes and standards, ensuring delivery meets agreed quality and timeframes. Collaboration with other teams is essential to manage customer software pilots and rollouts.

Join our tightly knit team, work with and learn from the best in Workplace Services!

Daily challenges

• Creating and troubleshooting configurations and policies applied to devices.
• Testing and validating new hardware for capabilities and security requirements.
• Reporting and monitoring compliance with enterprise restrictions and security updates.
• Distributing software to devices using the infrastructure and management systems.
• Providing 3rd level support for incidents affecting single or multiple devices.

eXperience and skills required

• Proficiency in English.
• Understanding of enterprise devices (PCs, laptops, mobiles, printers, etc.), including their installation, configuration, management, and troubleshooting.
• Knowledge of Windows, iOS, Android, and macOS operating systems.
• Experience with Intune and Azure is advantageous.
• A degree in Computer Science or related fields is preferred, but candidates from all degree backgrounds with basic IT knowledge and a strong desire to learn are welcome

Company benefits

• Competitive remuneration package
• Additional Medical & Life insurance
• 4 days additional paid leave (total: 24 days)
• Food vouchers
• Training, continuous learning, and career development in the largest IT company on the market
• Unlimited access to courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)
• Access to a foreign language learning platform
• Stable employment in an international company 
• Advancement opportunities within the organization (a variety of interesting projects with an array of technologies and tools) 
• Flexibility in work arrangement (hybrid or fully remote work, the home office culture is in our DNA)
• Workplace equipment to organize your home office (e.g., chair, desk, additional monitor, headset etc.)
• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday) 
• Employee Referral Program - a financial bonus for the referrer for a successful candidate recommendation 
• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
• Opportunity to join our numerous charity and ecology-related events organized by our Employee Ambassadors team 

We Deliver eXcellence for our Customers and colleagues every day. Our values form the foundation of everything we do and every decision we make.

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