Technician

Location: Remote/Traveling 

Reports To: Resource Deployment Manager 

Job Type: Full-Time, Traveling/Remote

About Federated Service Solutions:

Founded in 2004, Federated Service Solutions is a dynamic and innovative technology company dedicated to helping businesses do business better. We are committed to fostering a collaborative and inclusive work environment where all employees can thrive and contribute to our shared success. We do this by creating a culture of accountability, aligning our strategies and policies with the company's goals, vision, and values, and exceeding customer expectations by putting the right people in the right seats. Join us and be a part of our exciting journey towards growth and excellence.

Position Overview:

We have an immediate need for 12V Technician. The 12V Technician is responsible for installing, maintaining, and troubleshooting telematics systems in vehicles. These systems involve a combination of telecommunications and informatics, typically used for fleet management, GPS tracking, and monitoring vehicle performance. This job requires a blend of technical, analytical, and communication skills to ensure that telematics systems are functioning optimally and meeting the needs of vehicle fleet managers. Below is a detailed job description for a Telematics Technician.

Principal Duties and Responsibilities:

· Installation and Setup:

o Install telematics devices, including GPS, vehicle tracking systems, and wireless communication equipment in vehicles.

o Ensure proper integration of telematics systems with the vehicle’s onboard diagnostics and electrical systems.

o Calibrate and test equipment for functionality and accuracy after installation.

· Maintenance and Troubleshooting:

o Perform routine maintenance on telematics systems to ensure they remain functional.

o Troubleshoot and resolve technical issues related to telematics systems, including hardware malfunctions and software glitches.

o Upgrade software and hardware as needed to maintain system efficiency and compatibility.

· Documentation and Reporting:

o Maintain accurate records of installations, repairs, and upgrades performed on telematics systems.

o Prepare reports on system performance, troubleshooting activities, and customer feedback.

Qualifications:

· Education:

o High school diploma or equivalent required.

o Technical diploma or certification in electronics, telecommunications, automotive technology, or related fields preferred.

· Experience (optional but preferred):

o Previous experience with telematics systems, automotive electronics, GPS technology, or related fields is highly desirable.

o Experience working with vehicle electrical systems and diagnostic tools is highly desirable.

o We are willing to train the right people.

Skills:

o Strong technical knowledge of telematics systems, including GPS tracking, vehicle diagnostics, and wireless communication systems is a plus.

o Ability to read and interpret wiring diagrams, technical manuals, and schematics.

o Strong problem-solving skills and attention to detail.

o Good communication skills for interacting with clients and team members.

o Proficiency with diagnostic software and tools is a plus.

o Knowledge of vehicle mechanics is a plus.

Working Conditions:

· Ability to work both in the field (installing and troubleshooting telematics systems in vehicles) and in an office or workshop environment.

· Requires travel to client locations or vehicle sites.

· Physical ability to work on vehicles in different settings, often requiring crawling into tight spaces or working in uncomfortable positions.

Benefits:

· Competitive wages.

· Comprehensive health, dental, and vision insurance.

· Company paid Life and Disability insurance.

· Company Paid Employee Assistance Program

· Voluntary Life, Disability, Hospital Indemnity and Legal insurances available.

· Retirement savings plan with company match.

· Profit Sharing.

· Paid Time Off

· Employee Discount Program