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Field Technician

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

Alaska (USA), United States

Offer summary

Qualifications:

Bachelor's Degree and 2 years experience, 5+ years in telecom-related roles, Familiarity with various network technologies, Experience with test equipment.

Key responsabilities:

Provide technical support for FAA programs
Install, maintain and test telecommunications equipment

LanceSoft, Inc. XLarge https://www.lancesoft.com/

1001 - 5000 Employees

See more LanceSoft, Inc. offers

Job description

Location: Remote, AK (Fairbanks area). Working from your home until you get a ticket in or around Fairbanks or may need to fly to other AK sites)

Remote field technician for Client (Field Services Division) supporting multiple programs/systems for the Federal Aviation Administration (FAA) who can perform installation and maintenance on a variety of Networking and Telecommunication equipment at customer locations.
The position requires daily commuting to and from customer remote locations (indoor & outdoor) within your assigned area. Remote field technicians must be able to work independently with little supervision and possess good written/verbale communication skills.

Essential Functions:
• Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) Client supports for the FAA.
• Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers remote locations.
• Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area. Occasionally travel to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or request.
• Able to read/understand/follow equipment drawings and task orders.
• Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
• Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
• Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
• Be proactive and prepared for assigned tasks prior to dispatching.
• Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer’s needs.
• Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
• Work with your supervisor (ASL) to ensure all Client policies/procedures and program specific policies/procedures are followed.
• Obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
• Possess and maintain a valid Driver’s License and/or local US State REAL ID equivalent and a satisfactory driving record.

Qualifications:
• Bachelor’s Degree with a minimum of 2 years prior relevant experience or 2 years post-Secondary/ Associates Degree with a minimum of 4 years’ experience including supervisory experience, in lieu of degree, 5 years working experience specific to the telecom field.
• 5+ years of experience working with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications.
• Experience with cable connectors and replacement including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC and 50 pin Amphenol.
• Good working knowledge of power testing (AC and DC). Familiar with configuration and operation of the 24VDC & 48 VDC power supplies (rectifier’s & fuse panels), backup power supplies (UPS’s) and site grounding (single & multiple point).
• Experience with logging into network equipment and circuit testing using a verity of different test equipment/laptop.

Bell Core Standards (Analog 4wire & 2 wire testing)
(Digital DSX1/T1 testing)
(Digital DSX3/T3 testing)
(Digital Serial RS232/RS530 testing)
(Carrier Ethernet RFC testing)
(IP interface testing)

• Working knowledge and usage of multiple test equipment: Viavi 5800, JDSU HST3000, DataScout, Ameritech AM5XT, Digital Oscilloscope, Halcyon 704A, Anritsu Spectrum Analyzer and other T1/DS3 Test
sets.
• Experience with Microsoft and the components of the MS Office Suite.

Preferred Additional Skills:
• Experience with working remotely with Network Operation Control Centers.
• Experience with interfacing/communication directly with customer.
• Excellent customer service skills.
• Ability to work in high stress and visibility environment.
• Ability to work independently with little oversight.
• Ability to support customer needs after-hours (on-call).
• Experience with working in a Telco central office environment.
• Experience with performing Preventive Maintenance and Corrective Maintenance on back-up generators
.