Job Description
We are looking for a
Service technician (m/f/d) to join our service department.
In a short period of time, you will not only immerse yourself in the technology of our products, but also learn how to take care of our customers. You will quickly take on responsibility and support customers throughout Germany, Europe and in a few cases even worldwide - a broad variety of tasks and a steep learning curve are guaranteed.
In this Role, Your Responsibilities Will Be:
- Commissioning our new plants and systems at the customer's site
- Familiarising the customer with the basic functions and basic structure of the plant and systems
- Maintenance and calibration of the plants and systems at the customer's premises
- Fault analysis and repair of the plants and systems at the customer's premises
- Customer support for problems via telephone and e-mail.
- Preparation and follow-up of service calls
Who You Are:
You solicit both input and discussion. You build the customer relationships. You manage uncertainty with confidence. You are open to change and continue to learn and experience new opportunities. You balance planning with actions.
For This Role, You Will Need:
- Completed training as an electronics technician or mechatronics technician, preferably with further training as a technician or equivalent
- Customer-orientated, cost-conscious and structured way of working
- Good IT knowledge (SW and HW)
- Reading circuit diagrams and functional diagrams
- Good written and spoken German and English skills
- Ability to work in a team
- Willingness to travel and class B driving licence
Preferred Qualifications that Set You Apart:
- Knowledge of various bus systems (EtherCat, CAN, Profinet, Profibus) is an advantage
Our Offer To You:
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans to equitable opportunities for growth and development, we strive to create a workplace that is supportive and rewarding.
Our flexible work from home policy allows you to make the best of your time, by combining home office days with collaborative experiences in the office so that you can personalize your work-life mix.
We are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
Moreover, our employee resource group will empower you to connect with peers that share the same interest, promote diversity and inclusion, and positively contribute to communities around us. We are committed to providing an inclusive, open, and welcoming workplace environment for people, helping all to make the most of their professional potential.
About Us
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
About Emerson
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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