For our Canadian Services Sales organization, we are hiring our Futur Services Sales Manager - Virtual Sales.
Reporting to the National Services Sales Director,
He/She will be responsible of building and developing a high performing team of Virtual Services Sales Representatives (VSSRs) spread across the country, focused on flow transactional & partner led services business, fully integrated into our Services commercial operating model.
He/She will Lead and drive our team of Virtual Sales representatives to successfully deliver on customer satisfaction, order targets, accurate forecasting & expected business mix with respect to the Strategic priorities.
He/She will partner and create conditions of trust with all sales forces within and beyond Services Business Unit (e.g. drive transactional & service attachments selling efforts with Products or Channel BUs).
Main responsibilities include but not limited to:
Team Management:
- Lead by example in ensuring safety standards are applied.
- Attract, recruit, onboard, develop, motivate and manage a robust and high performing Virtual Services Sales team while controlling voluntary attrition.
- Manage team skills & behaviors to match business needs and market evolution.
- Drive a lean and agile organization.
- Improve customer facing time (>80% virtually) in his/her team to boost productivity and customer engagement.
Business Management:
- Manage the sales target to achieve expected growth with End Users and Channels.
- Support business and commercial transformation from reactive to proactive & sustainable by leveraging platforming and coverage processes with a strong focus on recurring revenues growth
- Develop Account VSSR profiles, to develop relationships & accounts with their assigned customers portfolio, and to proactively identify opportunities
- Develop Lead VSSR profiles to manage & follow actively leads & opportunities coming from our different Demand Generation Engines or Sales & Marketing Automation activities.
- Develop and grow key relationships with customers and channels.
- Work very closely with the End User Account Managers, Regional Services Sales & Channel leaders to maximize business opportunities.
- Secure a minimum margin level by leveraging DOA process and margin guidelines.
- Collaborate with the relevant Operations and Tendering Managers to ensure excellent collaboration, margin control and a smooth transition between order and execution phases.
- Digital & recurring offer attachment to drive within his/her team and with customers nurturing recurrent business.
- Ensure effective and accurate usage of BFO by Sales force, monitor pipeline review through BFO dashboards.
- Collaborate with the Marketing function to support growth through data-driven demand generation initiatives.
Qualifications and Skills Required:
- 4 years college degree or equivalent work experience, 5 years technical sales experience, outside or Virtual Sales Manager or CCC experience is an asset.
- Consultative sales experience and mindset.
- Good Proof of leadership experience, excellent communication, interpersonal and organizational skills.
- Ability to strategize and drive change successfully, strategic thinking and problem solving.
- Ability to build a sustainable and reliable relationship with customers and internal stakeholders.
- Strategic & Business leadership potential : concise, structured, forward thinker, influencer
- Matrix environment >> Influence, Team player, Bridge builder, Challenging
- Hands on & drive - fill gaps as needed !
- Business ownership : weekly & monthly business tracking / forecasting
- Knowledge of Schneider Electric service offers throughout the Asset Management Life Cycle or other Service knowledge in more digital industries (an asset)
- Bilingual (an asset)
Schneider offers:
- Great Benefits: Competitive package, Group pension match, Healthcare plan, paid family leave, well-being programs, holidays & paid time off, recharge breaks, employee share ownership plan and more.
- Inclusive Environment: diversity is an integral part of our history, culture, and identity. Schneider Electric builds a culture of respect where everyone feels safe to be their authentic selves.
- Career Development: We empower our people to grow and learn every day, developing new skills and building careers for today and tomorrow (mentoring, coaching, training, tuition reimbursement
- Accelerate your Career in Sustainability: Sustainability has, in recent years, shifted from the margins to the center of the corporate agenda.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
