Commerce Project Manager

Job Description:

Job Description

Merkle is seeking an experienced Project Manager to help lead commerce services engagements.  This individual will lead projects ranging from new platform implementations, ongoing services and consulting engagements. 

This is a remote-friendly position.

• Projects will focus on Commerce implementations and ongoing services.
• Project Planning and Execution: Develop and execute project plans, ensuring that projects are delivered on time, within budget, and according to the defined scope. Monitor progress and make adjustments as needed.​
• Stakeholder Management: Collaborate with stakeholders, both internal and external, to confirm project objectives, scope, and requirements. Manage client relationships and ensure client satisfaction throughout the project lifecycle.​
• Team Leadership: Lead cross-functional teams, including designers, developers, marketers, and other project resources. Provide guidance, direction, and support to team members, ensuring effective collaboration and high-quality project deliverables.​
• Resource Management: Allocate project resources effectively, ensuring that team members have the necessary capacity to complete their tasks. Monitor resource utilization and make adjustments as needed to optimize project efficiency.​
• Risk Management: Identify and assess project risks and develop mitigation strategies. Proactively manage risks throughout the project lifecycle to minimize their impact on project outcomes.​
• Budget Management: Develop and manage project budgets, tracking expenses and ensuring cost control. Monitor project profitability and take corrective actions when necessary.​
• Communication and Reporting: Facilitate effective communication between project team members, stakeholders, and senior management. Provide regular project status updates and reports, highlighting key milestones, risks, and issues.​
• Quality Assurance: Ensure that project deliverables meet quality standards and adhere to best practices. Implement quality control processes to minimize errors and ensure customer satisfaction.​
• Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance project management efficiency and effectiveness. Foster a culture of continuous learning and innovation within the project team.​
• Documentation and Documentation: Maintain accurate project documentation, including project plans, requirements, change requests, and other project-related artifacts. Ensure proper documentation of project decisions and outcomes.​
• Any other reasonable or necessary activity required by management or leadership  ​

Qualifications:

• Experience: A minimum of 8 years of experience as a Project Manager, with a focus on digital experience or commerce projects.​
• Project Management Skills: Demonstrated expertise in project management methodologies, tools, and best practices. Proven ability to successfully manage complex projects from initiation to completion.​
• Digital Experience Knowledge: In-depth understanding of digital technologies, trends, and best practices. Familiarity with user experience (UX) design, web and mobile development, content management systems (CMS), commerce applications and digital marketing.​
• Leadership and Communication: Strong leadership skills with the ability to lead cross-functional teams and collaborate effectively with stakeholders at all levels. Excellent communication skills, both written and verbal.​
• Budget and Resource Management: Experience in managing project budgets, allocating resources, and ensuring project profitability.​
• Problem-Solving: Proven ability to identify and overcome project-related challenges and risks. Excellent problem-solving and decision-making skills.​
• Stakeholder Management: Experience in managing client relationships, understanding client needs, and ensuring client satisfaction.​
• Agile Methodologies: Familiarity with Agile project management methodologies, such as Scrum or Kanban, and experience in applying them to digital projects.​
• Analytical Skills: Strong analytical and data-driven mindset, with the ability to gather and analyze project metrics and KPIs to drive continuous improvement.​
• Certifications: Relevant certifications such as Certified Scrum Master (CSM) or similar certifications are a plus.​
• Ability to travel as needed

The anticipated salary range for this position is $68,000-$110,400. Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com.

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