IT@JH Cloud and Virtualization Services is seeking an IT Project Manager who will be the Research IT (RIT) liaison and primary point of contact for Pathology researchers. All requests for RIT services will be submitted and assigned to the resource.
Specific Duties & Responsibilities
- Bridges the gap between what Pathology researchers want, what researchers have and develop solutions for them.
- Works with RIT staff and, if necessary, IT@JH teams to accommodate RIT related requests.
- Coordinates and develops solutions for Pathology researchers and their vendors on a case-by-case basis.
- Meets with researchers to understand their compute, storage and vendor connectivity needs.
- Completes and finalizes discovery on an instrument inventory list. Regarding software needs and requests, engaging and navigating IT Risk and the Software Intake Process (SIP) as needed.
- Facilitates access and provides an understanding of the core RIT services. The work is highly independent and weekly and as needed check-ins with their leadership.
Specific Devices, Software, Projects
- All RIT assignments related to Pathology will be assigned to this position.
- The assignments are complex, it is developing solutions for researchers that are secure and fit their needs. Interacting with vendors and understanding their connectivity and technical requirements.
Scale/size of Area, Project and/or System Supported
- JHU Pathology faculty and their lab staff. Due to the different research needs of each faculty member, there is not one system to support. Faculty can have their own software and potentially hardware that the position will need to understand and support.
On-call Requirements
- No on-call requirements currently. As the role evolves, there might be an on-call requirement.
Special Knowledge, Skills, and Abilities
- Knowledge of Ubuntu (Linux) operating system
- Must demonstrate strong critical thinking and analytical reasoning skills.
- Ability to work on multiple priorities effectively.
- Ability to prioritize conflicting demands.
- Must be well organized and detail oriented.
- Ability to lead technical and business colleagues via influence and without authority.
- Strategic business acumen and understanding of organization strategy, with an ability to design information systems to fulfill that strategy.
- Experienced in assessing a broad range of information solutions and products.
- Ability to prioritize conflicting demands.
- Ability to work collaboratively in a team environment.
- Excellent written and verbal communication skills with ability to explain technical concepts to lay audiences.
- Experience working with and delivering clear presentations to senior IT and institutional leadership.
- Self-starter with the ability to appropriately prioritize and plan complex work in a rapidly changing environment.
- Results oriented with ability to produce products that deliver organizational benefits.
- Strong critical thinker with problem solving aptitude.
- Team player with experience leading and collaborating cross-team to ensure successful delivery of solutions.
- Knowledge of applicable methodologies, including enterprise architecture and common IT Infrastructure components.
- Proven success on meeting project deadlines and timelines.
Special Physical Requirements
- Must be able to lift 50lbs and ability to navigate labs and offices, as needed.
Minimum Qualifications- Bachelor's Degree.
- Five years of IT experience, with some project management experience.
- Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
- Must be a problem solver and understand technical computing, storage and connectivity problems.
- Communication skills are critical with the ability to translate technical language to layman’s terms’.
- General understanding of a Linux implementation.
Preferred Qualifications- Project Management Professional (PMP) certification desirable
Classified Title: IT Project Manager
Role/Level/Range: ATP/04/PG
Starting Salary Range: $99,800 - $175,000 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: Mon-Fri 8:30am-5:00pm
Exempt Status: Exempt
Location: Hybrid/Mount Washington Campus
Department name: IT@JH Cloud and Virtualization Services
Personnel area: University Administration
