Senior Business Intelligence Manager

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network.  Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors.  Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally.  Front Line is the world’s top artist management company, representing over 250 artists.  These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE TEAM

Core Data Services team is at the center of Data and Analytics initiatives. We are building a modern data platform to support enterprise data needs. Our mission and yours too should you choose to join us, is to empower and enable our data community of data engineers, data scientists, analysts, product teams and decision makers to create value.

We are building a highly functional, performant modern enterprise Data Lake while supporting our current data platforms. We focus on creating trusted, usable data assets in an environment that enables LNE teams to drive value for fans and our business. This is what defines us as a Core Data Services Team. 

THE ROLE

We are seeking a dynamic and experienced Senior Business Intelligence (BI) Manager to lead our team in developing and optimizing BI solutions, solving complex analytical problems, and driving technical innovation. As the Senior BI Manager, you will be responsible for providing hands-on leadership to the team, defining the BI vision, managing the BI team, and ensuring the delivery of high-quality insights and analytics. The ideal candidate will have a strong background in BI tools and a passion for driving performance optimization and cost efficiency. As a key leader, you will collaborate cross-functionally with PMO, Product, and customer success teams to ensure the success of our BI initiatives.

WHAT THIS ROLE WILL DO

• Lead a team of BI professionals and collaborate closely with cross-functional teams to ensure the successful delivery of secure, scalable and efficient BI solutions.
• Develop and implement the BI strategy aligned with the organization's goals and objectives.
• Lead efforts to optimize BI tools and dashboard performance primarily on Databricks for optimal performance and scalability.
• Drive initiatives to lower overall costs associated with BI solutions through optimization of resource utilization, efficient data processing, and strategic resource allocation.
• Ensure the accuracy, reliability, and timeliness of data and analytics delivered to stakeholders.
• Drive the implementation of efficient BI workflows to support analytics, reporting, and other initiatives.
• Manage cross-team dependencies and work with tech leads on solutions.
• Encourage a culture of team-driven decision-making, ownership, and accountability.
• Establish and promote best practices, standards, and documentation for BI to ensure consistency, reliability, and maintainability of BI solutions.
• Manage and mentor a team of BI professionals and managers to foster a culture of collaboration, innovation, and continuous learning.
• Set performance expectations, conduct regular performance evaluations, and provide feedback to team members.
• Identify skills gaps and training needs within the team and develop appropriate development plans.
• Foster a diverse and inclusive work environment, ensuring equal opportunities for all team members.

WHAT THIS PERSON WILL BRING

• Proven experience (10+ years) in Business Intelligence, with a strong emphasis on developing complex BI solutions and performance optimization.
• Strong experience with BI tools, cloud databases, and ETL processes.
• Expertise in developing scalable and efficient BI solutions.
• Strong proficiency in SQL optimization, performance tuning, and query execution.
• Proficiency data modeling, and data warehousing concepts.
• Experience with BI tools such as Domo, Cognos and Tableau is preferred.
• Strong understanding of ETL processes and data integration techniques.
• Knowledge of software engineering best practices, version control systems (e.g., Git), and CI/CD pipelines.
• Highly knowledgeable in selecting strong tools and technology stacks for BI processes.
• Strong leadership and management skills, as well as experience leading and developing high-performing teams.
• Requires a deep understanding of BI principles, strong managerial skills, and the ability to drive innovation and operational excellence.
• Deep technical experience across multiple technologies, governance frameworks, data security, and data platforms.
• Strong track record partnering with product stakeholders to refine technical BI roadmap.
• Excellent oral and written communication and presentation skills.
• Demonstrated experience with cross-functional teams in a geographically and culturally diverse environment.
• Exceptional strategic thinking, problem-solving, and decision-making skills.
• Excellent collaboration and partnering skills.
• Excellent people management skills and the ability to influence.
• Manage multiple priorities, be results-oriented, and be delivery-focused.
• Experience working in Agile development environments and using tools such as Jira or Confluence.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
• WEALTH: 401(k) program with company match, Stock Program
• FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Live Nation’s policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant  consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.