Sr. Product Manager

Job Summary

Invitation Homes is pioneering a new industry and needs dedicated, creative, and enthusiastic technologists to support our innovation and growth. As the nation’s premier home leasing company, we develop advanced technology to enhance the resident and associate experience. We are looking for dynamic individuals passionate about taking tech to the next level.

The Sr. Product Manager is responsible for leading a team of product owners in the product development efforts that will solve critical pain points for both our customers and our associates. They deeply understand the organization’s business model, how their assigned products impact the day-to-day operations, and work with functional leaders to identify opportunities to evolve, transform, and optimize both. The Sr. Product Manager has the unique responsibility to span multiple functional areas of the company to ensure our technology provides the right level of support for successful business operations. This includes leasing, marketing, maintenance, legal, compliance, investments and accounting. They provide leadership to product development teams in order to build the right solution at the right time while balancing cost, risk, speed, intuition, and future need.

Invitation Homes does not offer employment-based visa sponsorship for this role at this time.

Essential Job Duties and Responsibilities

• Provide support to product leadership in the creation and execution of the digital product strategy
• Create and maintain 3-6 month product roadmaps that align to the approved digital product strategy
• Mentor and manage a team of product owners in all assigned product development efforts, assisting with hands-on scrum activities as needed
• Establish and constantly foster strong working relationships with internal stakeholders and senior leadership to ensure clear and direct communication around short- and medium-term product efforts
• Build consensus among cross-functional stakeholders to optimize experiences for our customers and create efficiencies for our associates
• Partner with engineering leads to gain a strong understanding of the technology integrations that enable the product capabilities within their domain
• Partner with internal stakeholders to establish strong working knowledge of the operational processes in the IH landscape that may be impacted with each new product development effort
• Partner with the UX Research, Digital Experimentation and Data Analytics teams to collect user insights
• Effectively manage the scope of approved efforts, mitigate delivery risks where possible, and negotiate delivery trade-offs as needed when priorities change
• Partner with 3rd party vendors where appropriate to commission, prioritize and manage delivery efforts
• Partner with legal, risk, and security teams to ensure compliance-related items meet established standards
• Work with data analysts to create and implement target outcomes and success metrics for each new effort, continuously monitor product performance throughout its lifecycle, and be willing to decommission those that no longer provide notable value or support corporate priorities
• Partner with the support team to ensure they are prepared to support product enhancements once delivered
• Perform other duties as assigned

Education and/or Experience

• 3+ years of experience in a product owner/product manager role
• 2+ years of management experience
• Bachelor's degree from four-year college or university or equivalent combination of education and experience
• Experience in real estate, travel, or retail preferred
• Experience being the owner of one or more digital products, with a proven track record of success
• Experience with Agile/Scrum software delivery

Skills/Specialized Knowledge

• Strong business and technical acumen
• Ability to communicate complex information in simple terms to a wide variety of audiences
• Strong written and oral communication skills and an ability to work collaboratively
• Ability to negotiate without being adversarial
• Ability to effectively communicate and partner with executives and senior-level leaders
• Ability to lead projects across multiple teams and stakeholders through organization, collaboration, and charisma
• Empathy for the customer and associate experiences as an equal footing input to prioritization
• Ability to influence cross-functional teams without formal authority
• Excellent teamwork skills; strong ability to motivate engineering teams and foster creativity
• Excellent ability to manage expectations while making others feel heard and respected
• Willing to go above and beyond while taking ownership of needs that exist
• Serve as a problem-solver and embrace change

Required Licenses or Certifications

• Certified Scrum Product Owner (CSPO) preferred

Other Requirements

• Must maintain professional appearance. 
• Ability to be at work on a regular and consistent basis; Overtime may be required for this position. 

Physical and Mental Demands

This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment

Standard office working environment that may be busy and noisy at times.

Salary Range

Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

• Annual bonus program

• Health, dental, vision, and life insurance

• Long-term and short-term disability insurance

• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

• 401(k) with company matching contributions

• Awesome work environment with casual dress

• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.

To all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes.