At Hinduja Global Solutions (HGS), we are pioneering customer experiences and digital solutions across the UK and EMEA region. As a Digital Product Solutions Consultant, you will be integral to driving the digital transformation and customer success strategies within HGS. You will have the opportunity to work at the forefront of HGS’s as-a-service product offerings, from automation and artificial intelligence to analytics solutions. This role is ideal for a digital evangelist who thrives in a fast-paced environment and seeks to make a tangible impact by promoting, developing, and delivering digital products and solutions that drive growth and customer satisfaction. In this role, you will lead initiatives that build and position HGS’s value propositions in digital solutions, collaborating closely with various stakeholders to ensure each solution is market-aligned and highly competitive. As you engage with clients across multiple industries, you will provide insightful product demonstrations, create compelling digital solutions, and support a collaborative team that strives to meet and exceed growth objectives. As a key player in shaping digital product offerings, you will be responsible for overseeing the product lifecycle, ensuring each solution meets evolving customer needs while adhering to industry best practices. By leveraging your expertise, you will champion product awareness, working alongside sales and marketing to create robust support tools, sales collateral, and training materials. We are looking for someone with a proactive approach who can align HGS’s digital solutions with client expectations, ensuring seamless integration of technology, innovation, and customer experience. If you have a passion for transforming digital landscapes, we invite you to be part of our journey.
HGS Champions a Coaching Culture: HGS is dedicated to fostering a culture of coaching where continuous learning and development are integral to everyday life. Our coaching culture empowers employees to achieve their full potential, with support from colleagues, managers, and mentors, through feedback, mentorship, and diverse learning opportunities. If you are passionate about growth, both for yourself and others, HGS offers the ideal platform to build your career and thrive in an environment focused on development and collaboration.
Benifits Of Working
HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people-first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!
Plus, Working With HGS Comes With Benefits Like
- Competitive salary
- Flexible working
- Refer-A-Friend bonuses
- Employee assistance programs
- 28 days holiday, inclusive of bank holidays
- Development opportunities
- People-focused environment where you’ll make lifetime connections and friendships
- Access to HGS Ignite, our dynamic employee benefits program, offering you personalized wellness and financial perks to enhance your career and personal journey.
Looking For JD
Our ideal candidate is a proactive, client-focused individual who excels at navigating complex digital landscapes and delivering innovative solutions. You will have demonstrated expertise in product management, solution creation, and digital transformation, bringing an entrepreneurial mindset to identify and capture market opportunities. We seek someone with an established track record in designing and driving successful digital products, along with the ability to adapt solutions to meet specific client needs across UK and EMEA.
Exceptional communication skills are essential, as you will frequently present solutions to clients, articulating HGS’s value proposition and fostering lasting relationships that drive growth. You should be comfortable working with cross-functional teams, adept at translating complex product features into compelling messages for a diverse client base, and able to navigate the challenges of delivering under tight deadlines. The role requires someone who is resourceful and strategic, able to adapt to the changing demands of the digital product space and committed to continuous improvement. A strong foundation in data analysis, commercial modelling, and relationship building is essential to shape solutions that resonate with client objectives and position HGS as a leader in digital transformation. This position offers a blend of autonomy and collaboration, ideal for a self-starter who values teamwork and thrives in a dynamic, client-centric environment.
Requirements JD
- Proven success in designing and capturing solutions-led sales within digital products.
- Demonstrable understanding of digital product management principles and lifecycle management.
- Strong skills in solution creation, data assimilation, and commercial modelling.
- Experience in cloud, data, AI, and automation technologies.
- Applied knowledge of design thinking for innovative, client-aligned solutions.
As an equal opportunity employer, HGS is dedicated to inclusivity, proudly upholding the Disability Confident Commitment, Social Mobility Pledge and Armed Forces Covenant. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.
