Offer summary
Qualifications:
Experience completing individual tax returns, High school diploma or equivalent required, Access to high-speed, reliable internet, Experience utilizing effective customer service techniques, Must have CPA or Enrolled Agent certification for advanced position.
Key responsabilities:
- Conduct tax interviews with clients using virtual tools
- Support do-it-yourself online tax clients via various communication methods
- Communicate and coordinate regularly with peers and leaders
- Grow tax expertise and complete continuing education requirements
- Research client needs using various tax information resources