Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
- AEM DevOps support engineer with minimum 3-5 years of experience in Adobe Experience Manager
- Installation of AEM Author, Publish, Dispatcher & Load banker and other servers manually & using Scripts
- Manage servers upgrade, service packs, CMS maintenance/upgrade support
- Creation/Operation of CI/CD pipelines & deployment using Cloud manager/Jenkins/similar tools to AEM author, publish & dispatcher for Different environments including production.
- Proactive Monitoring of overall infrastructure (Logs/Resources etc.) with/without monitoring tools like Splunk/cloud manager cli.
- Planning/Managing for cut over & go-live activities along with deployment of different related component in AEM.
- Debugging/performance tuning of different tiers in AEM (Author, publish, dispatcher & CDN).
- Configuring & running different AEM maintenance & clean-up job.
- Automaton of recurring operations wherever possible.
- Troubleshoot servers during outages and with web latency response issues
- Run and maintain different product environments (dev, staging, sandbox, production).
- Document and write best practices around CI/CD tools
- Responsible for enterprise backup and recovery design and management.
Required Technical and Professional Expertise
- Strong analytical, problem solving, and production diagnostic skills
- Candidate needs to be proactive, customer-oriented, and be able to learn and adapt.
- Experience in Adobe Experience Manager Administration (Installation, Setup, Config, Backup, Restore) on Linux/Windows.
- Familiarity with cloud computing platforms such as Azure or AWS for AEM.
- Experience with various tools such as Maven, Nexus/Artifactory, Jenkins/TeamCity, Subversion/Git, Docker with Knowledge of shell & curl scripting.
- Proficient in one or more monitoring and logging tools: Nagios, Logstash, Splunk. Splunk is preferred.
- Experience with security concepts, tools, methodologies, and implementations best practices for Adobe Experience Manager
- Understanding of AEM Build & DevOps process, Continuous Integration & Continuous Delivery (CI/CD).
- Experience in CDN & Dispatcher setup and configuration which includes caching AEM on premises, AMS & AEM as cloud.
- Performance tuning of author/publish/dispatcher servers.
- Experience in Adobe cloud manager/ cloud manager CLI, asset micro services, replication services will be preferred.
- Experience in SSL/certificates/SAML/Ldap/ user migration between Ldap & Adobe IMS is preferred.
- Experience with containerization orchestration tools such as docker & Kubernetes will be preferred.
- Experience in planning for cut over activities, go live/cut-over and production deployment for AEM.
- Excellent interpersonal and communication skills, with high degree of flexibility and ability to adapt to change in direction
- Strong knowledge of design patterns, Software architecture, Agile Scrum, DevOps
Preferred Technical And Professional Expertise
- Creativity and problem-solving abilities.
- Knowledge of current digital marketing technologies and trends.
- Passion for content creation, marketing, and brand development.
- Digital and social marketing.
- Creative, collaborative, and has a passion for marketing.
- Growth-minded and eager to continuously learn.
- Ability to adapt to change.
About Business Unit
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
