ServiceNow Integration Engineer

WE ARE

SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, APAC, and LatAm regions. We are about people who create bold things, make a difference, have fun, and love their work.

The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group. It addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others. The team builds cross-industry Low-code solutions. The team is responsible for both the development of the low-code applications and the delivery of advisory and implementation services to our client base following the platform design best practices and under a defined implementation methodology.

IF YOU ARE

• Experienced in the ServiceNow platform, with over 4 years primarily focused on integrations
• Knowledgeable in IT operations and infrastructure management, including network devices, servers, databases, and cloud environments
• Proficient in developing integrations using REST/SOAP APIs, Web Services, Scripted APIs, and ServiceNow IntegrationHub
• Skilled in working with Kafka
• Adept at problem-solving with strong analytical skills and the ability to quickly diagnose and resolve integration issues
• Experienced in using integration tools such as Orchestration, IntegrationHub, and ETL
• Familiar with TM Forum (TMF) API considerations (nice to have)
  
  
  

AND YOU WANT TO

• Design, implement, and manage integrations between ServiceNow and third-party applications (e.g., external IT systems, databases, cloud services) using integration methods such as REST, SOAP, APIs, MID Servers, and JDBC
• Collaborate with the system architect and business stakeholders to understand integration requirements, translating them into scalable and reliable technical solutions
• Write, maintain, and troubleshoot complex scripts (e.g., JavaScript, Glide APIs, and Flow Designer logic) to support the integration needs of the organization
• Manage data transformation processes between ServiceNow and external systems, ensuring the integrity of data during transfers and creating necessary data mappings and configurations
• Work closely with ServiceNow administrators, process owners, ITSM teams, and other technical teams to align the integration solutions with overall organizational strategies and processes
• Design, deliver, and support a variety of solutions that help our clients meet business objectives
  
  
  

TOGETHER WE WILL

• Get solutions ranging from large-scale custom-developed low-code applications to cloud-based development and integration services
• Support your technical and personal growth – we have a dedicated career plan for all roles in our company
• Pass professional certifications, encouraged and covered by the company
• Assimilate best practices from experts while working in a team of top-notch Engineers and Architect
• Collaborate with world-leading companies and attend professional events
• Have a chance to address different business and technology challenges, engage in challenging projects and top-notch technologies, and drive multiple projects and initiatives as a part of the Center of Excellence
  
  
  

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe