Editorial Manager

• Title: Editorial Manager
• Reports to: CEO
• Direct reports: contract and permanent editors
• Key business partners: Customer Experience Managers; CRO; Operations Manager; People & Culture Manager

• Strategic planning – develop strategies, update processes and training materials, and coordinate the development of the editing team and capacity in order to achieve sales objectives and align client needs/requests with editing standards and best practices
• Team leadership & management – lead, coach, guide, train, manage, and mentor a team of professional, fully remote editors. Working with People & Culture, you will also have a hand in overseeing minute taker performance with respect and empathy, with a focus on skills development
• Editing – edit sets of minutes for VIP clients across various industries to inform about best practices, style guides, and further training necessary for production staff and contractors
• Operations optimization – streamline and optimize editorial best practices and processes to increase editing capacity and efficiency, and to set the editing team up for scalability
• Training and development – create, manage, and administer programs and training materials to evaluate, upskill, coach, and mentor minute takers and editors related to performance, accuracy, and efficiency on a regular basis
• Project management & quality assurance - develop various style guides and materials, and oversee the editing team and ongoing editorial projects to ensure the best quality and most accurate set of minutes is delivered on time
• Collaboration – collaborate and act as the primary liaison for the editing team with sales, marketing, HR, and IT to ensure a seamless customer experience, inform product development and sales strategies, and develop a holistic view of the minutes production process, along with any other duties related to editing as necessary

• 4+ years of professional editing experience, ideally within a minute taking or professional services setting, with at least 2 years in a management role is required
• A strong understanding of meeting/board governance and parliamentary meeting protocols (e.g. Robert’s Rules) is required
• Proficiency in Microsoft Word is required
• Experience as a corporate secretary with a knowledge of governance/compliance best practices considered a strong asset
• A people-first mindset and the ability to develop a deep understanding of editorial best practices to align editorial output with business goals
• Excellent written and verbal communication skills; you should be an empathetic communicator with a high EQ who can work well independently and as part of a team
• A strong critical thinker with a passion for great customer service
• You should be able to prioritize and hold direct reports accountable for on-time service deliveries; you should feel comfortable stepping in and assisting when necessary
• Steadfast resolve and a high degree of personal integrity

1. Complete a short questionnaire
2. 30-minute interview with our People & Culture Manager
3. Submit a mock editing assessment
4. 1-hour-long interview with our CEO (if your location allows for it, this may be a final in-person interview)

Minutes Solutions is an Equal Opportunity Employer. Our policy is simple: we are committed to upholding a workplace and recruitment process free from discrimination on basis of age, disability, sex, race, religion or belief, gender, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equal opportunity for all with the right mix of talent, skills and potential. We welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.