Account Manager Enterprise - Israel Market

Description

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

#LI-NDI

About The Role

• Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
• Build and maintain strong, long-lasting client relationships
• Measured on added ARR on a quarterly basis
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Collaborate with other supporting functions in the organization (CSM, Renewal Managers, etc., ) to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
• Serve as the lead point of contact for all commercial matters related to their assigned accounts
• Assist with challenging client requests or issue escalations as needed

Requirements

• At least 3+ years of experience in account management within a SaaS company - MUST
• At least 1-2 years working within the Israeli market - MUST
• Proven track record of meeting and/or exceeding sales targets and quotas - MUST
• Native Hebrew speaker – MUST
• Proficient in English - MUST
• Experience selling multi-product solution - advantage
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• Ability to take initiative and adapt to changes within a fast paced environment
• Customer- centric & goal oriented
• Excellent communication, organizational, and problem-solving skills and are able to adapt to a fast-paced environment

Social Title

Account Manager

Social Description

Join our growing Sales team and get a chance to play a critical role in achieving our sales quotas

Our Team

The consulting team is goal-oriented, customer-centric and comfortable dealing with big numbers. With our end-to-end consultative approach, we gain a deep understanding of our customers' pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiative-takers, not afraid to go the extra mile.

About The Team (Internal)

The consulting team is goal-oriented, customer-centric and comfortable dealing with big numbers. With our end-to-end consultative approach, we gain a deep understanding of our customers' pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiative-takers, not afraid to go the extra mile.

Internal requirements

• Native Hebrew speaker or Hebrew mother tongue – must
• High proficiency in English - must
• At least 18 months years of experience at the company
• Excellent interpersonal skills and multitasking abilities
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• Ability to take initiative and adapt