Quality Assurance Analyst

About Zone & Co.

Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more. 

Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific. 

Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!

Learn more at www.zoneandco.com or follow us on LinkedIn: linkedin.com/company/zoneandco.

About the Job:

As a QA Engineer, you'll play a crucial role in ensuring that our products meet the highest standards. You’ll be responsible for rigorous testing of newly developed features and ensuring the integrity of our software through detailed regression testing. From error monitoring to data accuracy reviews, your keen eye for detail will help us deliver seamless, reliable products to our clients.

Responsibilities:

• Conduct manual and automated testing, including in-app click paths and UI validation, to ensure our products perform flawlessly.
• Organize and execute test plans, document results in the Qase platform, and ensure testing timelines are met.
• Identify errors, provide detailed reports to developers, and track issue resolution using JIRA.
• Work closely with the QA Manager, Product Owners, and other team members to align on timelines and next steps.
• Participate in refining and enhancing our testing methodologies to keep our products at the top of their game.

Requirements

• Bachelor's Degree or relevant experience in Computer Science, Information Technology, or related field.
• Subject matter expert, superuser, or administrator experience with cloud software products, ideally in the financial/operational space 
• Strong analytical skills
• Detail-oriented 
• Strong English language written communication skills and collaboration abilities
• Essential – proven experience working in a remote environment

 Ideal but not required:

• Experience with issue tracking in JIRA 
• Experience with Qase
• Familiarity with Agile/Scrum methodologies
• Experience with performance testing of cloud applications
• Experience with test automation tools and frameworks
• Certification in software testing (e.g., ISTQB)

Benefits

At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com.

Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.