Associate Procurement Analyst

Join Workwize as Associate Procurement Analyst managing listings, processing orders, and delivering great service.

• Expected Salary: ZAR 25,000 per month
• Contract Type: Freelance/Contractor, 40 hours per week
  • You're eligible to receive the full benefits and rights equivalent to those of a full-time employee.

Workwize: Impacting the world by enabling the hybrid/remote working model. 

Hybrid working has become the new norm, and it’s here to stay. 
At Workwize, we empower companies to connect with their employees by providing the right tools and equipment to ensure their success. Through our centralised platform, we streamline the process of provisioning, maintaining, and managing remote and hybrid office equipment and services. Our mission is to help forward-thinking companies unlock their growth potential and make a tangible impact on the world. Join us in shaping the future of work today!

About the Role:
We are looking for a Associate Procurement Analyst to manage product listings across our catalogs and ensure accurate and up-to-date information. You will also play a key role in processing orders and providing excellent customer service, contributing to the overall efficiency of our operations.

Key Responsibilities:

       Catalog Specialist & Quality Assurance

• Create, edit, and maintain product listings in the PIM and catalog systems.
• Ensure accuracy in product information (titles, descriptions, images, pricing).
• Stay updated on new product releases and create corresponding listings.
• Manage warranty listings and related processes.
• Ensure listings comply with platform policies and category guidelines.
• Conduct regular audits to maintain high-quality listings.
• Review price fluctuations with suppliers and update listings accordingly.
• Troubleshoot and resolve issues related to product listings, such as discrepancies in attributes.
  
  Order Processing
• Process orders with suppliers, verifying product availability, pricing, and shipping details.
• Ensure all orders are processed within the specified timeframe.
• Respond to customer inquiries regarding order status, shipping, and returns.
• Communicate with customers to resolve issues or discrepancies.
• Escalate complex issues to the appropriate team for resolution.