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Junior NOC Engineer

unlimited holidays - fully flexible

Remote:

Hybrid

Contract:

Full time

Salary:

2 - 2K yearly

Experience:

Junior (1-2 years)

Work from:

Riga (LV)

Offer summary

Qualifications:

Fluent written and verbal English - must, Degree in Telecommunications or IT (studies can still be in progress) - must, Ability to work in shifts - must, Experience with technical support in mobile technologies is an advantage, Interest in mobile technologies and self-learning.

Key responsabilities:

Handle, troubleshoot, and resolve customer and network issues
Communicate directly with customers via mass communication tools
Monitor network performance and capacity using various tools
Coordinate issue handling within internal teams and vendors
Track and document all issues and resolutions in detail

Webbing Telecommunication Services SME https://www.webbingsolutions.com/

51 - 200 Employees

See more Webbing offers

Job description

Description

To handle, troubleshoot and resolve customer solution related and network related issues, events, and incidents.
Communicate with Webbing customers directly and via mass communication tools.
Monitor the performance and capacity of mobile network and internal systems using a variety of tools.
Coordinate and communicate issue, incident and event handing within Webbing internal teams and vendors.
To track and document all issues and resolutions in detail.
Hybrid mode with options to work night shifts from home

Requirements

Fluent written and verbal English communication skills- must
Degree in Telecommunications or IT (studies can still be in progress) - must
Ability to work in shifts - must
Previous experience working with technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g, 3g, 4g, 5g structure and technology) will be considered an advantage.
Problem – solving skills.
Interest in mobile technologies, IoT and technologies in general.
Strong personal drive and great desire for self-learning.
Accuracy and a high sense of responsibility.

About Webbing

Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.

Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.

What we offer

An exciting and challenging workplace with great skill and knowledge development opportunities.
The opportunity to join a team of highly professional specialists in an international environment.
The opportunity for professional development within a reputable international innovative and growing company.
Salary level: 1400-1600 EUR gross
Social benefits
200 EURO monthly Wolt food allowance
Medical insurance
Free mobile services with Tele2
Car parking spot
Team events