Virtual Administrative Assistant

Optimum Data Analytics is a strategic technology partner delivering reliable turnkey AI solutions. Our streamlined approach to development ensures high-quality results and client satisfaction. We bring experience and clarity to organizations, powering every human decision with analytics & AI.

Our team consists of statisticians, computer science engineers, data scientists, and product managers. With expertise, flexibility, and cultural alignment, we understand the business, analytics, and data management imperatives of your organization. Our goal is to change how AI/ML is approached in the service sector and deliver outcomes that matter.

We provide best-in-class services that increase profit for businesses and deliver improved value for customers, helping businesses grow, transform, and achieve their objectives.

Job Details:

Work Mode: Remote

Shift: 7pm-3pm

The Administrative Assistant will play a vital role in the day-to-day operations of the business. This position requires a blend of administrative, technical, and marketing skills to support our team and contribute to business growth. The ideal candidate will be detail-oriented, possess excellent communication skills, and have a basic understanding of IT systems and digital marketing strategies

Key Responsibilities:

• Manage day-to-day office operations, including scheduling meetings, handling

correspondence, and maintaining organized records.

• Assist in preparing reports, presentations, and documentation as needed.

• Maintain an efficient filing system and manage office supplies inventory.

• Provide first-level IT support to clients, including troubleshooting common issues and escalating more complex problems to the technical team.

• Understand basic IT concepts (networking, cybersecurity, cloud services) to effectively communicate with clients and team members

• Assist in lead generation efforts by researching potential clients and maintaining a database of leads.

• Prepare and send marketing materials, proposals, and follow-up communications.

• Collaborate with the sales team to track progress and ensure timely follow-ups with prospects.

• Log and manage leads and potential customers into CRM system, schedule meetings

and manage calendars.

• Manage and update the company’s social media accounts, including content creation

and engagement strategies

Assist in developing and implementing digital marketing campaigns (email

marketing, SEO, PPC).

• Monitor website analytics and report on campaign performance, providing insights

for improvement.

• Act as a point of contact for clients, ensuring inquiries are handled promptly and

professionally.

• Prepare and distribute internal communications to keep the team informed of updates

and initiatives.

• Foster positive relationships with clients, vendors, and team members

• Assist in coordinating projects and initiatives, tracking timelines and deliverables.

• Support the team in ensuring that projects are completed on time and within budget.

Continuous Improvement

• Identify areas for operational efficiency and suggest improvements to processes and

systems.

• Document organizational processes and provide updates to processes whenever

required.

• Stay updated on industry trends and best practices in IT support, sales, and marketing

• Bachelor’s degree in Business Administration, Marketing, Information Technology, or a

related field (preferred).

• Proven experience in an administrative role, preferably in the IT or tech industry.

• Basic understanding of IT concepts and services (networking, cloud computing,

cybersecurity).

• Experience in sales and marketing, with a focus on digital marketing strategies.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM

software.

• Strong written and verbal communication skills especially fluent in English.

• Excellent organizational skills and attention to detail.

• Ability to work independently and as part of a team, managing multiple tasks effectively`