Offer summary
Qualifications:
Bachelor's degree in IT or related field, 1-2 years of IT support experience, Strong knowledge of computer systems and networks, Excellent problem-solving skills, Certifications like CompTIA A+ are a plus.Key responsabilities:
- Provide remote technical support to team members
- Troubleshoot hardware and software issues
- Assist in setting up user accounts and devices
- Maintain documentation of IT procedures
- Collaborate with IT team to improve performance