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Junior IT Support Specialist - Remote

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Bachelor's degree in IT or related field, 1-2 years of IT support experience, Strong knowledge of computer systems and networks, Excellent problem-solving skills, Certifications like CompTIA A+ are a plus.

Key responsabilities:

  • Provide remote technical support to team members
  • Troubleshoot hardware and software issues
  • Assist in setting up user accounts and devices
  • Maintain documentation of IT procedures
  • Collaborate with IT team to improve performance
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HoloHire
2 - 10 Employees
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Job description

Location: Remote

About the role:

Are you tech-savvy with a knack for solving IT problems? We're seeking a Junior IT Support Specialist to help maintain our technology infrastructure. This remote role is ideal for someone ready to provide technical assistance and support.

What you'll do:

  • Provide remote technical support to team members.
  • Troubleshoot hardware and software issues.
  • Assist in setting up new user accounts and configuring devices.
  • Maintain documentation of IT procedures and solutions.
  • Collaborate with the IT team to improve system performance.
  • Stay updated on the latest technology trends and security practices.

Requirements

What we're looking for:

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 1-2 years of experience in IT support or a similar role.
  • Strong knowledge of computer systems, networks, and software applications.
  • Excellent problem-solving and communication skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Certifications like CompTIA A+ or Network+ are a plus.

Benefits
  • Remote work with flexible hours.
  • Competitive salary.
  • Professional development opportunities.
  • Access to the latest technology and tools.
  • Collaborative and supportive team environment.
  • Opportunities for career advancement.

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Collaboration
  • Prioritization
  • Verbal Communication Skills

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