Consumer Experience Analyst

Job Description

We are looking for a Consumer experience analyst for Kraft Heinz EMDM (Emerging & Developed markets) in the areas of sauces and ready meals. You will be part of the Consumer Culinary Experience team, playing a strong role in delivering relevant and actionable insights to drive the success of our innovations within an international scope.

Your primary responsibility will be to drive key strategic projects from understanding the business need, translating it into the most relevant consumer learning plan and delivering strong insights to support the development of Kraft Heinz future innovations. To do so, you will be partnering closely and effectively with Consumer Market Insights, R&D and Marketing teams.

Sounds exciting? It could well be your perfect opportunity if, like us, you live a passion for food, products and consumers.

Role and Responsibilities

• Leads the consumer experience insight part of key International projects in close collaboration with multifunctional team.

• Owns consumer experience projects from start to end; establish and execute consumer product and pack assessment of our innovations ensuring holistic understanding of consumers.

• Use your analytical skills and consumer product understanding expertise to convert the data into actionable insights and conclusions.

• Use different tools and summarize different sources of information to guide the business for assessment of product and pack performance in alignment with our testing principles and recommendations.

• Builds & owns consumer learning plans roadmaps with the consumer marketing insight team.

• Feeds the EMDM R&D and marketing community with key insights relevant for their projects.

Networking Accountabilities

• Member of the Global R&D community and member of the Consumer Culinary Experience community.

• Develops and maintains a strong network within R&D, Marketing and Consumer Insights in order to anticipate needs and assure full alignment on insight-driven projects.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

· University degree (Masters or PhD) in Sensory Science, Consumer Science, Food Science, Design, Psychology or related fields

· Relevant (3+) experience in Consumer Research including professional placements (agency and/or FMCG company).

· Strong communication and presentation skills

· Proficient in English, written and spoken

· Expert in current and innovative Sensory and Consumer Science methodologies (quant & qual) and Data Science. Understanding and practice of consumer-centric innovation and design thinking is a plus.

The EMDM Consumer and Culinary experience Team is located in our Nijmegen office in the Netherlands and remote working is possible. You’ll be working in a high performing team, alongside peers always trying to reach the next level. You’ll be reporting into the Consumer Culinary Experience Platform Lead.

Hard Skills
Please kindly note that you need to have an EU Working Permit (Orientation Year Visa not included) to proceed for this position.

Professional Attributes

• Interpersonal Skills:At Kraft Heinz you will easily be exposed to senior management, no matter your level. Therefore, it is important you have excellent communication skills, to deal with all kinds of different partners.

• Analytical: We are a very data driven company. You know how to translate sophisticated data into a simple solution with your analytical demeanor.

• Result driven:You do not only focus on your results, but always do what is best for the company.

• Team player: Achieving results is nice but achieving results with the team is simply the best. You are a teammate, which means you are sometimes a leader, sometimes a follower but always working towards the same common goal together with your teammates.

What we offer you:

• An ambitious employer; we only want the best for you.
• A fast career track like only few other companies can match.
• A competitive salary and excellent bonus structure (above market); at KraftHeinz we strongly believe and live by ownership and meritocracy.
• Additional benefits such as Commuting Allowance, Hybrid Work Allowance & Reimbursements, Bicycle & Gym Discount Plan, Employee Assistance Program and Supplemental Health Insurance.
• A wide range of discounts with KraftHeinz’s partnerships on fashion, electronics, travels and many more!
• Last and not least; there are always room for new insights: If you have an idea, please let us know, and we can set it in action!

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.