BI Manager

About The Company

Panoptyc (https://panoptyc.com/) uses AI and manual review to detect theft at over 15,000 markets in the US. We serve Fortune 500 companies and SMBs alike and are on track to serve 200,000 locations by the end of this year.

Panoptyc is a fully remote team that has grown rapidly for the last 3 years, and is looking to expand our team with top talent from around the world.

Job Summary

We are seeking a skilled and experienced Business Intelligence (BI) Manager to lead our data and analytics team in driving insights and delivering data solutions that support strategic business decisions. The BI Manager will oversee the development, deployment, and maintenance of data-driven reporting tools, dashboards, and systems, ensuring data integrity and high-quality analytics for informed decision-making across the organization. This role reports to VP Product.

Responsibilities:

• Work with departmental leaders to understand their reporting needs and coordinate resourcing

• Oversee the maintenance of the existing library of reports, and stay abreast of engineering changes that impact the data catalogue

• Oversee and define the company's data model and the construction of our metrics – many of which are synthetic

• Ensure departments have the tools and dashboards needed to succeed in their various functions

• Predict and ensure proper resourcing in the BI Department

• Continuously improve the quality of reporting by working with departments to simplify requirements, working with Engineering to ensure views and tables are digestible, and working with Product to ensure feature requirements consider data needs

• Train and mentor BI Analysts to continuously improve the quality and turnaround times of reports

Qualifications:

• 8+ years of reporting experience, especially exposure to and experience with SQL

• 2+ years of team lead or manager experience

• Skilled storyteller, you are able to describe the company as though it were a machine, and use data to explain how different pieces of the machine affect one another

• You embody our values: Hungry, Ownership, Analytical, Urgency, Opinionated

• Strong English language

Job Details:

• Full-time status (40 hours per week)

• Able to work during US Eastern time zone 

• Up to $2.5k/month

• Location: Remote