Career Opportunities: Senior Coordinator, Program Management (20951)

Summary

The Senior Coordinator, Program Management coordinates and assists with Doctoral Psychology Internship Training Program. He or She will also coordinate the trainee interview season, recruitment schedule, and onboarding processes. 

In addition, this position will coordinate the management of the Externship/Practicum program and any or all support for both the trainees and Training Directors.

This is a hybrid role and will allow one work from home day after a 90-day training period.

Job Duties

• Monitors program operations to assure compliance with American Psychological Association (APA)-accreditation requirements. 
• Coordinates and assists with all aspects of recruitment, including review of incoming applications in portal, supporting decision-making for faculty scheduling, managing virtual interviews, compiling faculty feedback data, management of applicant rating and ranking data, and creation and delivery of match letters.
• Conducts data collection and management for annual reports, program and evaluation feedback, and preparation for APA-accreditation self-study and site visit of psychology internship training program.
• Supports leadership’s quality assurance/improvement efforts, including support for management of supervision feedback data. 
• Supports program leadership communications to other institutions and regulatory bodies regarding trainee competency development, trainee progress in the program, and alumni readiness for independent licensure/recommendation letters for medical staff appointments.
• Coordinates trainee onboarding and related activities (e.g., EPIC access, phone and computer set up, IS access request, badging, tour of facilities).
• Monitors and supervise reporting of vacation, sick, and professional leave balances.
• Schedules and coordinates meetings and events for program leaders, including training program orientation and internship training program graduation.  
• Initiates check requests, cash requests, purchase orders, and travel reimbursements related to training program.
• Collaborates with program leadership to identify and evaluate methods for improving workflow processes and efficiency.  Implements improvement efforts, monitors process and progress, and provides feedback/recommendations. 
• Provides administrative support to program leadership and trainees.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High School diploma or GED.
• Four years of relevant experience.

Preferred Qualifications

• Excellent organizational skills with the ability to oversee multiple projects at the same time and the ability to function well under deadlines and heavy work volume.
• Excellent interpersonal skills and flexibility.
• Strong communication (oral and written) skills with all levels of employees.
• Base technical skills, including troubleshooting general computer/phone issues that may arise.
• Ability to effectively respond to time-sensitive and confidential issues.
• Comfortable with Zoom, Teams, RedCap, Forms, Excel, and PowerPoint.
• Ability to focus detailed concentrated effort to multiple projects and re-establish priorities as necessary.