Senior Consultant, Product Development - P&C (NWAG)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This Sr Consultant, Product Development – P&C (NWAG) role will work within the Commercial Agribusiness organization supporting the Food and Fuel verticals. The person in this role can work from the Des Moines office or in a hybrid environment working remotely and in the Des Moines office.

Responsibilities will include:

* Research, develop, and present product/market solutions

* Work with business partners to implement strategy

Preferred knowledge and experience include:

* Knowledge of Commercial Agribusiness product lines and the Food and Fuel markets

*Strong data management and business insights skills

*Knowledge of competitor research resources

Compensation Grade:  H3

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Job Description Summary

Our work is essential to helping Nationwide build future capability to serve customer needs. Keeping existing products relevant and marketable and building new products takes research, critical thinking, practicality and collaboration. If you enjoy gathering input and information, working independently and on a team and creating innovative solutions for customers, we want to know more about you!

As a Senior Consultant, you'll be in a leading role for largest, most complex initiatives, e.g., SmartMiles. You'll lead efforts to develop new products or make enhancements to existing products. You'll have opportunities to design, lead and implement project work plans, including planning, communication, execution and completion to achieve desired business objectives. Driving product growth and profitability with the assigned products will be key to success in this role. You'll typically have responsibility for a single product line, e.g. standard auto, power sports, property or commercial and work with many areas across the organization on product and pricing features. In addition, you'll have opportunities to mentor less experienced associates.

Job Description

Key Responsibilities: 

• Provides product development expertise and leadership of largest, most sophisticated new business development and implementation projects. Provides leadership to all functional areas related to product design and management. Makes recommendations based on in-depth functional knowledge and opportunities for improvement.

• Develops and implements strategic business rules that support business requirements. Reviews pricing, design features and associated processes. Partners with underwriting to develop standards and guidelines.

• Develops and drives key initiatives and manages strategies related to growth and profitability objectives. Coordinates product strategy with sales, digital, field product and marketing.

• Develops and controls timelines, including regularly re-assessing risks, throughout project life. Revises project plans on an ongoing basis to maintain alignment with other projects and/or business strategy.

• Leads the process of analyzing market information on competitors. Proactively identifies product opportunities.

• Leads the coordination, development and implementation of new product training.

• Responsible for internal and external resource management, budgeting and cost containment.

• Provides market analysis tools and global data to the regions. Completes a national product analysis regarding performance, financial results, profitability, business mix, and competition. Designs forecasting models and functions as a technical specialist on product issues. Communicates financial objectives and results.

• Guides the exploration, sponsoring, and evaluation process of new product performance tools and technology enhancements. Accountable for the quality and effectiveness of rate change and system improvement implementations. Coordinates process change improvements. May provide input to appropriate functional areas to develop business specifications.

• Leads the rate review, filing and communication process for new development initiatives across all functional areas. Coordinates product recommended implementations. Initiates action plans to improve and/or maintain product performance. Ensures underwriting guidelines align with rate plan changes and corporate strategy.

• Designs and implements state-level product strategy and communication plans throughout the organization. Assures effective communication to appropriate product leaders and functional areas of the organization.

• Proactively seeks out opportunities to collaborate with other business partners while developing cross-functional knowledge in claims, sales, marketing, pricing, operations, underwriting and finance. Acts as a mentor to business partners.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director/Officer. May have direct and indirect reports.

Typical Skills and Experiences: 

Education: Undergraduate studies in insurance, actuarial science, mathematics, risk management, product management, finance, business administration or related field preferred. Masters’ of Business Administration degree preferred.

License/Certification/Designation: Insurance licenses or designations such as CPCU, ACAS, ARM, FLMI, NASD, Project Management Certification preferred.

Experience: Typically, ten or more years of experience in property and casualty insurance, financial services, marketing or communications preferred; including two years previous product development experience desired. Demonstrated success in leading significant projects and/or initiatives in a matrix organization desired.

Knowledge, Abilities and Skills: In-depth knowledge of property and casualty product, analytical tools, telematics, core business functions, underwriting policies and practices, performance measurement techniques, and systems required. Knowledge of related pricing, marketing, insurance models/contracts, and financial analysis vital. Leadership skills evidenced by the ability to get results through other people. Project management concepts and techniques; solid understanding of business terminology; business systems and data processing policies, practices and procedures. Knowledge of business-related systems concepts and requirements preferred. Strong relationship building skills. Outstanding project management skills such as organization and planning, interaction, leadership and motivational techniques. Strong negotiation skills and data quality/integrity problem solving skills. Administrative ability to plan, coordinate and assess the work of others, and strong personnel leadership skills in order to train, develop and empower staff. Decision-making skills for problem identification and selection of alternatives. Excellent verbal and written communication skills to effectively collaborate, influence others, present information and communicate with leadership.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment; extended and/or non-standard work hours based on project and service delivery needs. Travel as needed.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people to perform a somewhat different combination of duties. 

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.